ABOUT SECONDARYLINK

Launched in 2023, SecondaryLink is the leading intelligence platform for the global private equity and alternative asset secondary market. With a team of more than 20 professionals, we deliver daily market news, in-depth research, proprietary pricing data, and deal-sourcing tools for top secondary funds, investment banks, institutional limited partners, and asset managers. These innovative tools provide clarity and insight into a historically opaque, yet rapidly expanding, corner of private markets.

SecondaryLink’s sales team has sourced and onboarded hundreds of paid subscribers across our news and data products. Our users include the most sophisticated institutions and professionals shaping the global secondaries ecosystem.

ROLE OVERVIEW

The Revenue Operations Assistant is responsible for executing clearly defined clerical and administrative support tasks, including email execution, trial setup, account support, billing and collections and CRM maintenance. This role does not involve selling products, pitching prospects, or negotiating contracts.

The ideal candidate is highly organized, self-motivated, detail-oriented, and comfortable working through structured workflows. This position is well suited for someone who enjoys operational support work and wants exposure to how a B2B business functions behind the scenes. The successful candidate will work directly with the sales team and report to the Head of Business Development.

KEY RESPONSIBILITIES

Sales and Revenue Support

Send outbound and follow-up emails in line with company best practices
Set up free trials and ensure accounts are configured correctly
Support ongoing free trials and subscriptions
Handle routine inbound and outbound email correspondence related to trials and account setup
Support the sales team with day-to-day administrative tasks
Assist in preparing contracts, invoices and collecting payments

CRM and Data Management

Maintain accurate CRM records, including contacts, accounts, and deal stages
Ensure sales data is clean, organized, and up to date
Track trial activity and basic engagement signals for internal reporting
Flag incomplete or inconsistent data for correction
Support projects to identify sales prospects
Increase data quality for platform features

SKILLS AND QUALIFICATIONS

Strong attention to detail and ability to follow processes precisely
Clear and professional written communication
Highly organized, reliable, and responsive
Comfortable working with email, spreadsheets, and CRM systems
Process-oriented and comfortable with structured work
Dependable and consistent in execution
Approaches tasks with enthusiasm and a constructive, upbeat mindset

WHY JOIN SECONDARYLINK?

Work at the intersection of private markets, data, and journalism
Join a lean, innovative team at a high growth scale-up with room for growth and responsibility
Regular social gatherings, including our company book club, Second Shelf
Casual dress
Full benefits and paid time off

Job Type: Full-time

Pay: $50,000.00-$62,500.00 per year

Ability to commute/relocate:

Toronto, ON M5V 2G5: reliably commute or plan to relocate before starting work (required)

Education:

DCS / DEC (required)

Language:

English (required)

Work Location: In person

Application deadline: 2026-02-03

SecondaryLink (Institutional Link)

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Revenue Operations Assistant