ABOUT SECONDARYLINK
Launched in 2023, SecondaryLink is the leading intelligence platform for the global private equity and alternative asset secondary market. With a team of more than 20 professionals, we deliver daily market news, in-depth research, proprietary pricing data, and deal-sourcing tools for top secondary funds, investment banks, institutional limited partners, and asset managers. These innovative tools provide clarity and insight into a historically opaque, yet rapidly expanding, corner of private markets.
SecondaryLink’s sales team has sourced and onboarded hundreds of paid subscribers across our news and data products. Our users include the most sophisticated institutions and professionals shaping the global secondaries ecosystem.
ROLE OVERVIEW
The Revenue Operations Assistant is responsible for executing clearly defined clerical and administrative support tasks, including email execution, trial setup, account support, billing and collections and CRM maintenance. This role does not involve selling products, pitching prospects, or negotiating contracts.
The ideal candidate is highly organized, self-motivated, detail-oriented, and comfortable working through structured workflows. This position is well suited for someone who enjoys operational support work and wants exposure to how a B2B business functions behind the scenes. The successful candidate will work directly with the sales team and report to the Head of Business Development.
KEY RESPONSIBILITIES
Sales and Revenue Support
- Send outbound and follow-up emails in line with company best practices
- Set up free trials and ensure accounts are configured correctly
- Support ongoing free trials and subscriptions
- Handle routine inbound and outbound email correspondence related to trials and account setup
- Support the sales team with day-to-day administrative tasks
- Assist in preparing contracts, invoices and collecting payments
CRM and Data Management
- Maintain accurate CRM records, including contacts, accounts, and deal stages
- Ensure sales data is clean, organized, and up to date
- Track trial activity and basic engagement signals for internal reporting
- Flag incomplete or inconsistent data for correction
- Support projects to identify sales prospects
- Increase data quality for platform features
SKILLS AND QUALIFICATIONS
- Strong attention to detail and ability to follow processes precisely
- Clear and professional written communication
- Highly organized, reliable, and responsive
- Comfortable working with email, spreadsheets, and CRM systems
- Process-oriented and comfortable with structured work
- Dependable and consistent in execution
- Approaches tasks with enthusiasm and a constructive, upbeat mindset
WHY JOIN SECONDARYLINK?
- Work at the intersection of private markets, data, and journalism
- Join a lean, innovative team at a high growth scale-up with room for growth and responsibility
- Regular social gatherings, including our company book club, Second Shelf
- Casual dress
- Full benefits and paid time off
Job Type: Full-time
Pay: $50,000.00-$62,500.00 per year
Ability to commute/relocate:
- Toronto, ON M5V 2G5: reliably commute or plan to relocate before starting work (required)
Education:
Language:
Work Location: In person
Application deadline: 2026-02-03
