Title: Revenue Operations Manager / Director
Location: Denver, CO (Hybrid)
Compensation: $105K-$130K

About the Job

We're looking for a Revenue Operations Manager / Director to help us build a foundation for excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices
Use your understanding of our revenue and tech to pinpoint the points of greatest friction, confusion, or frustration and enact solutions (simple whenever possible) to make those tools work together seamlessly
Understand our most important data at the granular level, and how it connects to the entire customer lifecycle
Assist with lead, sales, and churn forecasting
Collaborate with marketing on the handoff and nurturing of inbound leads
Collaborate with marketing, sales, and procurement to ensure our sales team has the sales collateral they need to close deals
Champion data hygiene and design systems to ensure its maintenance
Act as an internal champion for our customers and their data

About the Company:
ServiceCore is a rapidly-growing field-service SaaS platform for the liquid waste and construction waste industries. The end markets we serve have been completely overlooked, making us one of the leading players in a HUGE industry with little current competition. Our software helps our customers save dozens of hours and hundreds to thousands of dollars each week which is fueling our explosive growth. Come join a fast-growing B2B SaaS platform that’s helping to transform the way our customers manage their businesses.

What You’ll be Doing:

Own all aspects of Lead to Revenue funnel reporting and accuracy
Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue
Analyze and manage current database and marketing & sales tech stack
Evaluate additional technologies to improve and optimize our go-to-market strategy
Establish, maintain and document scalable processes that ensure best practices in campaign and lead management
Drive accuracy and consistency in sales forecasting
Find, document and implement scalable solutions to problems using a wide range of technologies and applications
Collaborate with end users and stakeholders to understand the details of a business problem, it’s impact on the business and the desired outcome the team wishes to achieve
Perform detailed investigations to reveal potential insights into root causes, areas of most impact, priorities of focus and recommended paths forward
Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Customer Experience
Manage cross-functional stakeholders and lead by influence on company-wide initiatives to move the needle on revenue growth

What You’ll Need to be Successful:

3-5 years of revenue operations experience (ideally at a B2B SaaS company)
Administration experience with best-in-class CRM and related tools in the Marketing, Sales & Customer Experience tech stack for SaaS companies, with a desire to learn how to become an expert
Understanding of key SaaS Sales, Marketing, and CX concepts and how they work in practice (e.g., solution selling)
The ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes
Strong quantitative capabilities with a passion for numbers and analytics
Experience working with BI/Analytics tools
High proficiency in Excel
Strong analytical and problem-solving skills
Curious, independent, rigorous, and proactive kind of a person
Ability to tell the story and present the results in a clear and interesting way
Great communicator and can build relationships with a diverse set of stakeholders.
Experience working in an Agile environment.
Excellent team player, and strong attention to details

Salary & Benefits:

$105K-$130K (based on prior experience)
12 Company Holidays in addition to unlimited PTO (after 6 months of employment)
Maternity / Paternity Leave policy
Healthcare, dental and vision insurance
401K match
New computer, top tier hardware
A well-stocked kitchen in the office

Job Type: Full-time

Pay: $105,000.00 - $130,000.00 per year

Service Core

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Revenue Operations Manager / Director