Are you a high-energy leader who loves to win?

We are seeking a goal-oriented General Manager of Sales & Operations to lead our team to success in the Newmarket/Aurora region. This isn't a "sit behind a desk" role. This is a pivotal position for a leader who thrives on building community presence, driving revenue through hands-on sales, and ensuring operational excellence every single day.

Shack Shine offers professional home detailing and exceptional customer service. Offering house detailing service, window washing, gutter cleaning, eavestrough cleaning, power washing, house washing and Christmas light installation.

If you are a motivator who can lead a team of technicians (KITs) to provide exceptional service while personally driving door-to-door and community-based sales strategies, we want to hear from you.

What You’ll Do

Lead & Inspire: Manage and mentor our team of KITs (Knowledgeable, Informative, Technicians), setting clear daily objectives and motivating them to surpass service and sales targets.
Drive Growth: Develop and execute "boots on the ground" sales strategies, including door-to-door campaigns and local community engagement.
Operational Excellence: Oversee daily operations to ensure every onsite customer experience is seamless, professional, and leads to high-value recommendations.
Collaborate: Work closely with the marketing team to launch targeted campaigns that build brand awareness in new and existing local markets.
Coach: Provide daily, hands-on guidance to your team on technical sales best practices and customer-centric service.
Manage: Full P&L responsibility for achieving revenue goals while managing expenses to ensure profit goals are acheived.

What You Bring to the Table

Proven Leadership: You have a track record of managing teams and operations in a fast-paced, service-oriented environment.
Sales Grit: Experience in outside sales is a must. You aren't afraid to engage the community directly to create opportunities.
Hands-on Style: You lead from the front. You are fully engaged with your team’s daily workflow and onsite performance.
Strategic Mindset: You can manage cross-functional priorities—balancing "big picture" revenue goals with the "small details" of daily operations.
Local Focus: Strong communication skills and a deep commitment to providing Newmarket and Aurora residents with top-tier service.

Why Work With Us?

Competitive Compensation: Base salary plus performance-based incentives.
Leadership Impact: Develop team to become mini-entrepreneurs with knowledge based pride in customer service and service recomendations.
Growth Opportunities: Opportunities within Shack Shine brand and potential consideration for Franchise ownership

Job Type: Full-time

Pay: $45,000.00-$75,000.00 per year

Benefits:

Company car
Paid time off

Application question(s):

Are you comfortable leading a team in door to door or community based outreach environment?

Experience:

Management or Team Leadership: 2 years (required)
Outside Sales or Field Sales: 2 years (required)

Licence/Certification:

Driving License (required)

Work Location: On the road

Shack Shine Newmarket Aurora Inc.

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General Manager, Sales Operations Manager