Job Description: Sales Operations Manager

Location: Indianapolis, IN, 46204

Skills

5-7 years in a sales operations role
Bachelor's degree in Business, Sales Accounting, or a related field preferred
Organized, detail-oriented with a strong focus on accuracy and quality
Collaborative team player who will build strong cross functional relationships
Offer a growth mindset, continually willing to learn and experiment
Maintain a high sense of urgency and a hands-on, roll-up-your-sleeves approach
Excellent communication skills in all areas

Position Summary

SharpenCX is looking for a Sales Operations Manager who will play a pivotal role in driving efficiency and effectiveness to our commercial processes, ensuring seamless coordination across all sectors of our company. The Sales Operations Manager analyzes data, researches processes and manages various procedures to ensure all sales and marketing records are managed and organized properly. The ideal person for this role is result-oriented, has a keen eye for detail, and a passion for optimizing commercial performance to make a significant impact on our company’s success.

Job Responsibilities

Designs and documents the sales processes and workflows ensuring sales team productivity
Drive adoption, and administration of sales, servicing and marketing enablement tools, CRM systems, and other technologies to support commercial effectiveness
Ensures the data is accurate and usable for making business decisions
Provides performance reporting and analysis and collaborates cross functionally to ensure the understanding of the data analysis
Creates and maintains sales dashboards providing regular updates and insights to the leadership team
Proactively identifies bottlenecks in the sales process and take the initiative to update the process and educate the team on the change
Work with sales/revenue leaders to develop forecasting, pipeline management, and territory planning reports to optimize resource allocation and sales target achievement
Manages projects as they pertain to the roll out of sales processes
Selects, implements and manages the sales automation tools used
Assists with on-boarding new sales team members
Works with Marketing providing feedback based on the process through sales
Manages the CRM data within SFDC

SharpenCX

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Sales Operations Manager