Iconic Australian retailer
Transform the revenue, network and capability
Growth and change leadership opportunity

About the organisation

This market-leading retailer is a household name, renowned for its quality, extensive range of products and solutions, and customer service, all of which are tailored to consumer and commercial markets. With an enviable people-first culture that fosters innovation, collaboration and transparency, this progressive business continues its exciting transformational journey as it enters the next phase of its long and proud history.

About the role

Reporting to the Chief Executive Officer, the Chief Revenue Officer will lead the retail operations, store network, customer service and other teams to develop and execute revenue generation strategies. The role will unify processes to optimise customer engagement, and build, train and mentor a sustainable high-performing team. Instilling a strong sense of culture, commercialism and accountability within the retail network, the appointee will empower the team to exceed targets, improve market share and execute best-practice departmental training and development, while driving a first-class customer experience to continue maximising customer satisfaction.

About you

You are a high-performing retail executive with a track record of developing and motivating best-practice retail focused teams to exceed on financial and non-financial targets. An emotionally intelligent change-leader, you have demonstrated success in growing revenue through crafting and executing on business strategies, lifting team performance capability, and instilling a commercial approach across your teams and the wider business. Your ability to build credible and effective relationships across all levels of a business is underpinned by your drive to succeed, executive leader capability, presence, gravitas and focus on people. A passion for entrepreneurial and progressive retail environments will see you make your mark with this exceptional retail brand.

For more information, please contact Dalia Klein at SHK on +61 3 8620 8004 or click ‘Apply for this job’. Please submit your resume in Microsoft Word format. Direct and third-party applications will be forwarded to SHK.

SHK Asia Pacific

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