JD for Sales support

Key responsibilities:

To optimize artwork designs for high quality production and meet customer requirements as well.
To communicate with customer, sales and cylinder supplier to make sure proof and cylinder on-time delivery.
Optimize design according with SIG AW Guideline and specification.
Communicate with customer, sales and agency in design preparation.
Prepare concerned documents for customer approval and for cylinder supplier proof preparation and cylinder production.
Inspect proofs before sending to customer and inspect cylinders before release to printing.
Coordinate with Printing in design optimization and improvement.
This position will essentially be supporting the sales team
To collaborate with internal and external stakeholders like KAM, logistics manager, CHA, Warehousing partners, customer’s purchase, stores, Supply Chain team
Order processing and delivery
To collaborate with Finance for completing the new account opening formalities
To share and present sales reports/ presentations
To support the sales team by regularly updating on customer inventory and ETA etc
Enter customer orders into SAP and CBO, reviewing them for accuracy and completeness
Communicate with customers to resolve any pre-shipment issues, update backorder status and confirm order shipment
An ability and interest to work in fast paced and dynamic environment

Requirements:

Proficient in computer graphic programs i.e. ArtPro, Photoshop, Illustrator etc., Good command in MS.Office, SAP
Bachelor’s Degree or above education background in Printing Technology, Graphic Designer or related fields.
Have at least 1 years work experience in Prepress, Graphic designer or related industrial business, able to use Macintosh computer and graphic programs, ie. ArtPro, Photoshop, Illustrator etc.
Extremely high attention to detail
Strong interpersonal skills
Excellent communication and ability to interact with team from different countries and cultures
Process oriented-understands and follows the process, provides input for continuous improvement
Basic understanding of forecasting process to improve S&OP accuracy
Should have been a part of OM order processing team preferably
Excellent knowledge of excel and MS suite
Basic understanding of Sales Force

SIG Group

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