Thanks for stopping by and learning more about this role at Sitemate! We’d love to hear from you.

Brief overview of this role:

We're looking for a Revenue Operations Associate to join our team, responsible for the architecture and configuration of all revenue-related motions, systems, and processes.

Processes, systems and the GTM team are the three pillars of Revenue Operations.

In this role you will create and optimise go-to-market (GTM) policies, processes and procedures to drive growth through operational efficiency, and align GTM team member incentives with behaviours that drive company revenue.

Key duties will be to:

Configure internal and externally facing software and systems to align with the policies and procedures supporting our overall revenue strategy.
Automate workflows to link software tools in our stack for efficient output.
Create and optimise compensation plans, incentive levers and drivers to create performance incentives.
Implement and maintain our Billing infrastructure interface in collaboration with the product team.
Assist in managing our pricing database, pricing logic etc. across our product offering. You will create and manage internal pricing calculators for new products used by the GTM team.
Monthly revenue reporting to the Leadership team, including analysis of GTM team data informing important GTM strategy decisions.
GTM team commission calculations and review.
Co-ordination and interface with the finance team to ensure that financial planning models are always up to date with latest compensation plan structures, levels, levers, roles, policies etc.

Why should I consider joining Sitemate?

We have equal opportunity for applicants of all genders, ethnicities, ages, sexualities & people with disabilities - Sitemate's team is proudly diverse and accessible. 55% of our team identify as coming from underrepresented ethnic backgrounds. 43% identify as female. Our team ranges in age from 22 to 51 years old.
We're proud to have a global team with team members from Australia, Kenya, Brazil, France, Chile, United Kingdom, Ireland, Spain, Portugal, Vietnam, the Philippines, Kazakhstan, USA, Canada, Indonesia, Venezuela, Sri Lanka, and Uruguay.
You will be remunerated based on your performance. If you are performing well, you won’t need to wait 3 years or have to find better offers elsewhere to receive an increase to your remuneration. 7 out of the last 10 remuneration increases for Sitemate team members have been made pro-actively by management, without the individual needing to even raise the topic of remuneration.
You will get a laptop and a budget to set up your home office (monitor, headphones etc).
You will have visibility into the standardised career development plan for your role, and access to a professional learning and development budget.
You will get equity options and ownership in Sitemate on a standard vesting schedule. See here a general overview of how this works here.
Sitemate has grown from 5 people in 2018 to now over 100, and we’re moving into the next stage of growth!
Sitemate’s founders have diverse backgrounds - one coming from engineering on major infrastructure projects; the second coming from product and graphic design. This brings a unique perspective internally where we blend deep industry experience with a passion (obsession) for modern best practices in product design.
Sitemate graduated from Australia’s #1 Technology Company Accelerator - Startmate.
Sitemate has strong financial backing from Blackbird (Australia and NZ’s #1 Vc), Shearwater Growth Capital & Marbruck Investments.

What is the working environment like at Sitemate?

We are very transparent - monthly Allhands meetings provide the team with direct insight into team updates, customer stories, hiring plans and key metrics (NPS, Revenue, Financial Performance). During this Allhands meeting we also hear one ‘life story’ from one of our team each month - learning about different countries and cultures around the world.
We place an extremely high value on your time - you won’t be spending your days wasting time on fighting internal systems, botched together spreadsheet processes or doing data entry.
We use best in class systems that are seamlessly integrated to deliver our team the right information at the right time, allowing them to get their work done efficiently and to a very high standard.
You will have a core and close team around you, but you will also be exposed to and working directly with multiple departments - engineering, product, design, marketing, sales and customer success.
You will have a high degree of autonomy, as the focus is on outcomes and not hours. If you want to block off a few hours to run a personal errand or block off an hour to pick up the kids from school - no worries. No one will be monitoring your time.
We are constantly working to minimise the number of group meetings - daily check ins are all done asynchronously (in your own time) each morning. But spontaneous 1:1s or small sessions are strongly encouraged!

What does Sitemate do, exactly?

Sitemate builds best in class software products for the built world.
Industrial companies operating in the built world are facing a number of mission critical challenges - changes in work behaviour as Generation Z start to enter the workforce as mobile first users of software, and the drastic shift away from traditional mining to renewable energy projects such as wind farms and solar farms.
Our first product - Dashpivot, is a platform where industrial style companies streamline and standardise their processes in a new digital format. This new digital format enables them to complete and track work in the field on a mobile or tablet, and automate repetitive tasks and tracking through automated workflows and real-time analytics.

What kind of skills and experience do I need to have? (Ideally most but not all)

Exceptional data analysis and spreadsheet skills (Google Sheets preferred)
Project Management experience
Wide exposure to systems and software tools
Experience building and/or maintaining billing systems
Experience with process optimisation and automation
Some accounting knowledge is a plus
General technological savviness
Adept at cross-functional collaboration

Job Types: Full-time, Permanent

Pay: $72,000.00 – $82,000.00 per year

Benefits:

Employee mentoring program
Employee stock purchase plan
Free drinks
Free food
Parental leave
Professional development assistance
Relocation assistance
Visa sponsorship
Work from home

Work Authorisation:

Australia (Preferred)

Work Location: Hybrid remote in Melbourne, VIC 3000

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Revenue Operations Associate