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Sompo has a unique opportunity for an AVP, Multinational Business Operations to join our Multinational team.

This global role focuses on driving the execution of key governance and product initiatives, ensuring alignment across regions, and delivering operational excellence.

The ideal candidate will possess a strong background in insurance governance frameworks, operational processes, and product management, along with exceptional organizational skills and the ability to collaborate effectively across diverse teams and geographies. This role is both strategic and hands-on, requiring an individual who can manage priorities, translate strategic objectives into actionable results, and implement governance frameworks and product solutions that enhance multinational business capabilities. The AVP will also contribute to the development and maintenance of multinational certification programs and global product libraries to support underwriting, sales, and operations teams.

Location: This position will be based out of our Boston, MA or Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our Business, Your Impact, Our Opportunity

What you’ll be doing:

Support the VP in executing strategies and decisions that align with the multinational business unit’s global objectives through robust governance structures.
Drive the development and implementation of operational governance frameworks, including underwriting guidelines, risk controls, compliance processes, and performance metrics to ensure global consistency and accountability.
Assist with the development of knowledge tools and resources to enhance decision-making and streamline multinational service delivery.
Monitor and report on the progress of key governance initiatives, ensuring alignment with global priorities, adherence to policies, and timely delivery of outcomes.
Translate high-level strategies into actionable plans by collaborating with cross-functional and regional teams, ensuring alignment with global governance and product standards.
Assist in coordinating efforts across regions to maintain consistency in the execution of multinational operations while adhering to established governance frameworks.
Identify and implement process improvements to enhance operational efficiency, effectiveness, and compliance across regions.
Develop and maintain comprehensive multinational global libraries to support product, underwriting, sales, and operational teams in delivering high-quality, consistent services.
Partner with the Multinational Senior Leadership and Underwriting Teams to design and implement multinational certification training programs, ensuring they align with organizational goals and product governance requirements.
Facilitate communication between global and regional stakeholders to ensure alignment, promote knowledge sharing, and establish best practices in governance and product delivery.
Support the VP in preparing updates, reports, and presentations for internal and external stakeholders, emphasizing governance and product-related achievements and initiatives.
Track and report on the implementation of product and governance initiatives, ensuring alignment with organizational objectives and global priorities.
Promote consistent messaging and collaboration across regions to maintain a unified approach to governance and product management.

What You’ll Bring

10+ years of experience in the insurance or financial services industry, with a focus on operations, strategy implementation, or multinational business.
Proven ability to execute strategies and manage cross-functional, global initiatives.
Strong knowledge of insurance products, operational governance frameworks, and compliance requirements.
Experience in developing and delivering training programs or knowledge-sharing tools is preferred.
Exceptional organizational and project management skills, with the ability to handle multiple priorities and deadlines.
Effective communication and interpersonal skills, with the ability to collaborate across diverse teams and regions.
Analytical and problem-solving skills, with a focus on delivering actionable solutions to support strategic goals.
Bachelor’s degree in business, insurance, or a related field is preferred.
Relevant certifications, such as CPCU or ARM, are a plus.
Travel occasionally less than 10%.

Salary Range: $95,000 – $150,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

Summary

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.

Sompo

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AVP, Multinational Business Operations