Location: Victoria, Australia

Employment Type: Fixed Term Full Time

Description:

Play a key role in delivering business support for the LV distributed energy resources management system
Be part of a forward-thinking team committed to lead the development of a supportive culture
Careers with Purpose > Collaborative > Inclusive > Flexible Work Environment

When you choose AusNet, you’ll join genuine people working together, making Real. Progress

At AusNet, we’re the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.

Help us lead the way, while enriching your career with real people who encourage you to bring your best and make real impact – for your career, our communities, and Australia’s cleaner energy future.

Purposeful work with genuinely good people. That’s refreshing.

We have an outstanding opportunity for a Business Operations Lead (Renewables Energy Connections) to take the driver’s seat and provide expertise in delivering business support for the Low Voltage distributed energy resources management system (DERMS) to ensure that DERMS enabled customers are supported and that associated operational processes are carried out in compliance with AusNet’s regulatory obligations and customer expectations.

This opportunity will enable you to be a part of and contribute to the once in a lifetime energy transition.

With a Hybrid split (Office/WFH), this role a permanent 12 month fixed-term position and is based in Southbank, Victoria and is part of the Electricity Distribution team.

This role will deliver real outcomes, including but not limited to:

Provide operational support using the DERMS system to ensure that customer expectations and operational obligations, requirements and compliance are undertaken effectively, related to the installation, connection and operations of customer distributed energy resources on the AusNet Electricity Distribution Network
Working with other AusNet teams to develop and maintain Standard Operating Procedures that relate to the registration and management of customer devices on the Network via DERMS
Proactively address issues through to resolution, where customers and customer agents such as installers and aggregators are experiencing delays or problems in finalising device registration and connections via the DERMS systems
Support our DERMS vendor teams as they seek to prioritise and deploy enhancements to the DERMS systems
Support the delivery of AusNet’s Distributed Systems Operator (DSO)business operations strategy

You don’t need to check every box; however, we are looking for a good combination of:

Relevant tertiary qualification in a technology discipline (Engineering, Business Information Systems or similar) is desirable
Demonstrated and applied experience in external/customer facing operational roles within the energy sector
Demonstrated extensive knowledge of key market drivers, industry players and latest developments within energy markets as related to solar, battery installers desirable
Effective interpersonal and communications skills with an ability to effectively interact with customers to quickly assess and understand customer needs and concerns and facilitate resolution of blockers and issues
A working understanding of renewable energy technologies and electricity distribution networks
A genuinely positive interest in renewable energy and its impact on consumers

Emergency Response: Customers and community are at the heart of everything we do.

From time-to-time you may be called upon to support an emergency response (e.g. storms, bushfires, floods) to ensure we continue to safely deliver our customers’ energy needs.

A real place to belong.

We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.

We believe in more than just competitive pay. Here’s what sets us apart:

Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.
Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.
Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.

As an industry in transformation, we’re excited by the possibilities ahead.

So, if you’re passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward.

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SP AusNet

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Business Operations Lead DERMS