Submittable is a growing social impact platform used by thousands of companies, governments, and philanthropic organizations to manage their social impact programs and maximize their impact. In 2023 alone, we helped organizations worldwide run over 31,000 programs and collected nearly 3.2 million applications, resulting in $1.3 billion of funds distributed through our product on behalf of our clients. We are proud to partner with customers in accelerating mission-driven work in top causes, including Equity & Social Justice, Children & Education, Creative & Arts, Health/Wellness, Economic Justice & Opportunity, and the Environment & Climate.

We are dedicated to empowering people and organizations to discover, manage, and support their missions through our innovative software solutions. We are committed to growth, efficiency, and providing a world-class experience to our clients. To support our GTM teams, we are seeking a dynamic and experienced Director of Revenue Operations. This role will be pivotal to our success, driving business performance by optimizing processes, enhancing sales productivity, and fostering collaboration across our business units.

What You’ll Do: As the Director of Revenue Operations, you will be key in driving revenue growth by optimizing systems and processes, ensuring data hygiene product analysis, and driving sales execution and accountability from data driven insights. This role will ensure high levels of quality, accuracy, and process consistency within the organization, ultimately driving revenue growth and operational efficiency.

Your Day-to-day & Key Responsibilities:

Systems Development and Optimization:
Develop strategies to optimize Salesforce (SFDC), other SaaS tools, and data across all business units.
Ensure data accuracy, quality, and process consistency across the Marketing, Sales, and Customer Success organizations.
Enablement:
Lead development and tracking of key go-to-market sales plays
Create and maintain documentation on sales processes, policies, and relevant sales training materials.
Assist with onboarding new sales talent to ensure they are well-equipped with the necessary knowledge and resources.
Collaboration with Key Stakeholders:
Work with Finance, HR, and Sales Management to develop sales incentive programs and compensation planning to boost sales productivity.
Lead cross-functional projects to ensure efficient deal flow and a phenomenal customer experience
Sales Process Improvement:
Identify and eliminate sales process bottlenecks and inconsistencies to streamline operations.
Continuously assess the Sales team’s effectiveness and identify areas for growth, proactively suggesting improvement opportunities and tactics.
Data & Insights:
Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards.
Utilize data-driven insights to drive key business decisions across the sales organization.
Project Execution and Cost Management:
Identify opportunities for and aid in executing projects aimed at increasing sales conversion, expanding margin, cutting costs, and improving the bottom line.

What You Need to be Successful:

At least 7 years of relevant revenue operations leadership experience in a SaaS, software, or technology business in a revenue operations capacity.
Demonstrated experience impacting growth at companies with $50M+ in revenue.
Proficiency in CRM systems, marketing automation tools, BI platforms, and other relevant technologies.
Excellent quantitative analytical skills, creativity in problem-solving, empowering teams, and a keen business sense.
Ability to align revenue operations strategies with overall business goals and objectives.
Demonstrated ability to influence and foster collaborative relationships with cross-functional GTM departments.
University degree in a relevant field (e.g., Business, Marketing, Data Science, or a related discipline).
Strong analytical skills with the ability to interpret complex data and provide actionable insights.
Demonstrated leadership capabilities with experience managing cross-functional teams and driving strategic initiatives.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with executive leadership and cross-functional teams.
Experience managing deal desks (or comparable operational functions), with demonstrated success collaborating cross-functionally on an effective process.
Deep SFDC expertise and expert knowledge of enterprise sales tools.
Ability to develop high-functioning Revenue Operations teams.

Key Competencies & Demonstrable Skills:

Strategic Thinking
Analytical and Data-Driven
Process Optimization
Cross-Functional Collaboration
Effective Communication
Leadership and Team Management

Salary Details: The annual salary range for this position is $180,000-$230,000 OTE. Actual compensation is based on the candidate's skills, qualifications, and experience.

Position Location: This role will be in Bellevue, WA, or Missoula, MT, following a hybrid work model. Employees are expected to be willing to work from one of our office locations twice a week or as needed by your team.

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time.

Why Submittable?

Joining Submittable means joining a forward-thinking company that values innovation, collaboration, and growth. We aim to empower social good organizations with technology that accelerates their work and sales and their impact.

As a Public Benefit Corporation, social impact is at the core of our work. We see ourselves as part of the solution to address urgent and long-term community needs. To do this, we proudly offer a supportive and dynamic work environment where your contributions will directly impact our success. If you are passionate about optimizing revenue operations and thrive in a fast-paced, evolving environment, we invite you to apply for this exciting opportunity.

We are delighted to offer highly competitive benefits to our full-time employees, including:

Health insurance, life insurance, and optional HSA, FSA, and DCA accounts
401(k) with employer match from day 1
Equity stock options
Flexible hours, including flexible vacations and sick leave, and remote work options
Generous paid parental leave policy for mothers, fathers, and adoptive parents
Professional development stipends
Involvement in community outreach programs for all employees, including company volunteer outings at local nonprofits
Fully stocked kitchens with complimentary snacks and beverages for all employees working in either office.
Weekly catered lunches in both offices
Regular company-sponsored happy hours and gatherings

Inclusion & Belonging Statement

At Submittable, our team is driven by the belief that technology can be a force for good that furthers social impact and enables corporate social responsibility on a global scale. We are committed to building a workplace that leverages the strength of our community by fostering a safe space to share ideas, embrace unique experiences and abilities, and celebrate and learn from our differences. Through prioritizing inclusion and belonging as the focal points of our culture, we strive to provide an environment where all employees feel safe and welcome to bring their whole, authentic selves to work and are empowered to make innovative contributions that allow our customers to solve evolving complex problems and spread more good.

As an equal opportunity employer that is proud to build products used globally, we're very motivated to hire and support employees who represent different backgrounds and experiences, including, but not limited to, diversity of ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomics.

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