PRODUCT & BUSINESS OPERATIONS ASSOCIATE

Ahmedabad, Gujarat

Full-time | On-site

ABOUT THE ROLE

SVECTOR is hiring a Product & Business Operations Associate to work across product, customer, research and business execution.

This role is designed for an early-career technical professional who wants to operate beyond a narrow software-development function and work across technology, product, customers, research and company-building.

You will work closely with the Founder-CEO and relevant functional teams on selected high-priority initiatives across SVECTOR.

This is not an administrative role.

You will be expected to understand problems, structure them, identify what needs to happen, coordinate the relevant people and carry assigned work through to a clear and verified result.

The role requires someone who can move comfortably between technical and business problems.

WHAT YOU WILL WORK ON

1. PRODUCT & BUSINESS EXECUTION

You will take ownership of assigned product and business initiatives.

Typical responsibilities may include:

• Understanding a customer, product or business problem before work begins

• Converting unclear requests into structured problem statements and requirements

• Defining expected outcomes, owners, dependencies and timelines

• Coordinating with Product, Engineering and business teams

• Identifying missing inputs and blockers

• Following work through rather than simply forwarding instructions

• Reviewing whether the delivered result actually solves the original problem

• Maintaining clear records of open issues, decisions and next actions

• Escalating decisions when authority or additional support is required

You should be comfortable taking an objective that is initially ambiguous and turning it into practical execution.

2. PRODUCT UNDERSTANDING

Strong product understanding is important for this role.

You may be expected to:

• Use SVECTOR products and understand important workflows

• Understand the intended user and customer problem

• Review customer feedback and product issues

• Distinguish between defects, requirements and new product requests

• Prepare product requirements and acceptance criteria

• Understand APIs, integrations, data flows and technical dependencies

• Follow technical discussions with engineers

• Participate in demos, pilots and implementation discussions

• Verify whether an agreed workflow is actually ready

You do not need to be a full-time software developer.

However, you should have enough technical understanding to work intelligently with engineers and enough business understanding to know why the technical work matters.

3. RESEARCH & ANALYSIS

Research will be an important part of the role.

You may investigate:

• Companies

• Customers

• Markets

• Competitors

• Technologies

• Industries

• Product opportunities

• Enterprise accounts

• Candidates

• Market-entry questions

• Commercial models

• Strategic business questions

Good research should clearly distinguish between:

• Verified facts

• Estimates

• Assumptions

• Interpretation

• Missing information

You should be comfortable reading original material, comparing conflicting evidence, checking numbers and explaining the business implication of what you find.

We do not want surface-level summaries.

We want someone who can enter an unfamiliar subject, understand it quickly and produce a useful conclusion.

4. AI-NATIVE WORK

This is an AI-native role.

You should already be comfortable using tools such as ChatGPT, Claude, Gemini or equivalent systems for professional work.

You may use AI for:

• Research

• Document analysis

• Writing

• Data organization

• Summarization

• Workflow automation

• Structured analysis

• Repetitive work

• Product thinking

However, you remain responsible for every output.

You should be able to explain:

• What you asked the system to do

• Which sources were used

• What assumptions were made

• What the model got wrong

• What you corrected

• What remains uncertain

Copying an AI-generated answer without understanding or verifying it is not acceptable.

5. CUSTOMER & COMMERCIAL WORK

You may support selected customer and commercial initiatives.

This may include:

• Researching customers and accounts before meetings

• Understanding customer workflows and requirements

• Preparing meeting briefs and talking points

• Drafting customer communication and follow-ups

• Preparing product or commercial material

• Coordinating internal responses to customer questions

• Maintaining customer commitments and next steps

• Supporting demos, pilots and implementation discussions

• Following open issues through to a confirmed outcome

Sending a follow-up is not the outcome.

The expectation is to understand what needs to happen next and keep the work moving until there is a clear result or next state.

6. HIRING & PEOPLE RESEARCH

The role may also support selected hiring initiatives.

You may work on:

• Understanding why a role exists

• Preparing role briefs

• Researching candidates

• Reviewing candidate evidence

• Preparing interview material

• Comparing candidates

• Coordinating selected hiring processes

• Maintaining accurate hiring records and next steps

This is not an HR or Talent Acquisition position.

The objective is to support better hiring decisions using structured evidence.

7. BUSINESS COMMUNICATION & MEETING PREPARATION

You may prepare:

• Customer briefs

• Internal memos

• Research summaries

• Meeting notes

• Talking points

• Product requirements

• Candidate comparisons

• Proposal content

• Presentation outlines

• Follow-up communication

For important meetings, you may be expected to understand:

• Who is attending

• Prior correspondence

• Relevant documents

• Outstanding questions

• Previous commitments

• Intended meeting outcome

• Required next actions

When the same topic returns later, the relevant context should already be organized and available.

8. OWNERSHIP STANDARD

This role is built around ownership.

We do not consider the following to be completed work:

“I sent the message.”

“I followed up.”

“I informed the team.”

“I completed my part.”

The expected operating pattern is:

Understand the result.

Build the plan.

Get the required inputs.

Move the work.

Resolve blockers.

Escalate what genuinely requires a decision.

Check the final result.

Close the loop.

For important assignments, you should always know:

• What outcome is expected

• Who is responsible

• What information is missing

• What dependencies exist

• What deadline applies

• What could block completion

• What remains unresolved

• What decision is required

WHO WE ARE LOOKING FOR

We are particularly interested in early-career candidates with a strong technical foundation.

Preferred educational backgrounds include:

• Computer Science

• Computer Engineering

• Information Technology

• Software Engineering

• Artificial Intelligence

• Related technical disciplines

Typically, we are looking for candidates with approximately 1 to 5 years of professional experience.

Exceptional recent graduates with strong evidence of ownership, technical ability, product thinking or real-world execution are also encouraged to apply.

Relevant backgrounds may include:

• Product

• Product Operations

• Business Analysis

• Technical Consulting

• Technical Pre-Sales

• Implementation

• Solutions

• Customer Success for technical products

• AI products

• Enterprise software

• Technical project execution

• Early-stage startup roles

WHAT WE VALUE

HIGH OWNERSHIP

You attempt solutions and move work forward without waiting for detailed instructions at every step.

TECHNICAL FLUENCY

You can understand software products, APIs, integrations, data flows and implementation constraints.

PRODUCT THINKING

You think about the user, customer problem, workflow and outcome, not only the feature.

RESEARCH DEPTH

You can independently investigate unfamiliar subjects and reach a reasoned conclusion.

STRONG WRITING

Your work should be clear, structured and usable without requiring complete rewriting.

JUDGMENT

You understand what you can handle independently and what genuinely requires escalation.

RELIABILITY

If you commit to something, it gets done, or the problem is raised before the deadline.

LEARNING SPEED

You can enter a new subject, ask precise questions and become useful quickly.

AI FLUENCY

You use modern AI tools seriously and understand how to verify their outputs.

DISCRETION

You will have access to company, customer, personnel and strategic information. Confidential information must remain confidential and be shared only with authorized people for legitimate company work.

WHAT THIS ROLE IS NOT

This is not:

• A personal assistant role

• A calendar-management position

• An administrative support role

• A pure strategy job

• A pure research role

• A pure software-development role

• A conventional project coordinator position

• A role where work ends after forwarding an instruction

Personal errands, household matters and lifestyle management are outside the scope of this position.

WORKING ARRANGEMENT

Location: Ahmedabad, Gujarat

Employment: Full-time

Work mode: On-site

The environment is fast-moving and priorities may change as customer, product and company requirements evolve.

You should be comfortable operating in ambiguity while creating structure around the work you own.

Important product, customer or company matters may occasionally require responsiveness outside normal working hours.

SELECTION PROCESS

We care more about actual ability than polished interview answers.

The selection process may include:

1. Initial conversation

2. Product or research exercise

3. Business writing / execution exercise

4. Final discussion

AI tools may be used during selected exercises.

Candidates will be expected to explain their reasoning, sources, assumptions, decisions and corrections.

If you are young, technically strong, curious about business, comfortable with AI, capable of learning quickly and want to work across product, customers and execution rather than remain inside one narrow function, we would like to hear from you.

SVECTOR

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Product & Business Operations Associate