Become part of our SWARCO team as

Sales Operations Manager

Location: Melsonby, United Kingdom | Full time

Challenge

The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Start making an impact with us today and join teams in over 70 countries.
SWARCO The Better Way. Every Day.

What you will do

We’re looking for an experienced Sales Operations Manager to act as the operational backbone of
our sales organisation.
This is a hands-on, individual contributor role with no direct line management responsibility. Instead,
you’ll work across a geographically distributed sales team, providing structure, insight, and
governance that enables the business to forecast accurately, sell effectively, and deliver profitably.
If you enjoy owning systems, improving processes, and being trusted as the authority on “what the
numbers really say”, this role will suit you well. Your key responsibilities will be:

CRM & Data Governance

Own Microsoft Dynamics 365 as the "source of truth" for the business.
Enforce rigorous data hygiene standards; ensure all opportunities are accurately staged, dated,

and valued.

Troubleshoot workflows and drive user adoption across the sales team.

Reporting & Analytics

Produce the Weekly Sales Report for Senior Leadership
Build the data packs and slide decks for Monthly Business Reviews
Partner closely with Finance to translate pipeline data into:

o Accurate revenue forecasts
o Credible year-end projections
o Clear commercial insight

Commercial Process & Proposal Support

Manage the "Order Intake" process, ensuring all booked deals meet compliance, margin, and

documentation standards before handover to delivery.

Drive efficiency in the proposal process.
Assist in building quotes and proposals for complex Software, Solutions, and Urban Signage

projects.

Monitor bid governance to ensure we are adhering to internal approval gates

Profile

What we are looking for

Experience using Microsoft Dynamics is essential
Degree level education desirable but not essential
At least 3 years sales operations experience
Experience selling B2G (local authority) would be beneficial, but not essential
Attention to detail is key
Having the ability to hold people accountable for adhering to process, without creating conflict, is

important

This role requires someone who not only embraces process, but also enjoys improving and

optimising workflows

Benefit

What we offer

As well as providing a competitive salary and benefits package, SWARCO actively runs employee
opinion surveys as part of our drive to provide a comfortable and supportive working environment. We
will support your development, and you will also receive:

25 days holiday with bank holidays in addition + your birthday off
Employer pension contributions
Employee Assistance Programme
Life assurance up to 6x salary

Interested?
Please apply by clicking on the link below and share your details.
Applications are shortlisted on a rolling basis, and we reserve the right to interview and
appoint before any advertised closing date. We, therefore, encourage you to apply at the
earliest opportunity to avoid disappointment. Applications received after the closing date will
not be processed.
We have a responsibility to ensure that all employees are eligible to live and work in the UK,
therefore successful candidates must have the right to work in the UK by the start of their
employment. We are an equal opportunities employer.

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Sales Operations Manager