What you will do
We’re looking for an experienced Sales Operations Manager to act as the operational backbone of
our sales organisation.
This is a hands-on, individual contributor role with no direct line management responsibility. Instead,
you’ll work across a geographically distributed sales team, providing structure, insight, and
governance that enables the business to forecast accurately, sell effectively, and deliver profitably.
If you enjoy owning systems, improving processes, and being trusted as the authority on “what the
numbers really say”, this role will suit you well. Your key responsibilities will be:
CRM & Data Governance
- Own Microsoft Dynamics 365 as the "source of truth" for the business.
- Enforce rigorous data hygiene standards; ensure all opportunities are accurately staged, dated,
and valued.
- Troubleshoot workflows and drive user adoption across the sales team.
Reporting & Analytics
- Produce the Weekly Sales Report for Senior Leadership
- Build the data packs and slide decks for Monthly Business Reviews
- Partner closely with Finance to translate pipeline data into:
o Accurate revenue forecasts
o Credible year-end projections
o Clear commercial insight
Commercial Process & Proposal Support
- Manage the "Order Intake" process, ensuring all booked deals meet compliance, margin, and
documentation standards before handover to delivery.
- Drive efficiency in the proposal process.
- Assist in building quotes and proposals for complex Software, Solutions, and Urban Signage
projects.
- Monitor bid governance to ensure we are adhering to internal approval gates