About the Role

We are looking for a Sales & Revenue Operations Specialist to work closely with the CRO and Sales team. The role focuses on Salesforce, sales reporting, data management and supporting day-to-day sales operations and key sales initiatives.

Roles and Responsibilities

Create, maintain and update Salesforce reports and dashboards for the Sales team and leadership
Prepare weekly and monthly sales reports
Track key sales metrics including pipeline, opportunities, conversions, closures and target achievement
Ensure Salesforce data is accurate and up to date
Support the CRO and Sales leaders with reports, trackers and data for pipeline reviews and sales meetings
Identify gaps in sales data and work with the team to resolve them
Handle ad-hoc reporting and analysis requests
Work with the Sales team on new customer acquisition projects, including lead tracking, opportunity management and conversion
Take ownership of assigned projects and ensure timely completion

Candidate Profile

5+ years of experience in Sales Operations, Revenue Operations, Business Operations or a similar role
Strong hands-on experience with Salesforce (SFDC), including reports and dashboards
Good understanding of sales processes, pipelines, opportunities and CRM management
Strong Excel / Google Sheets skills and comfort working with sales data
Good attention to detail, communication and coordination skills
Proactive, hands-on approach

Good to Have

Experience in a B2B SaaS, EdTech or technology company
Experience supporting sales forecasting or pipeline reviews
Exposure to Salesforce automation or CRM process improvements
Familiarity with Power BI, Tableau or other reporting tools

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Sales Operations Specialist - Salesforce & Revenue Operations