About the Role
We are looking for a Sales & Revenue Operations Specialist to work closely with the CRO and Sales team. The role focuses on Salesforce, sales reporting, data management and supporting day-to-day sales operations and key sales initiatives.
Roles and Responsibilities
- Create, maintain and update Salesforce reports and dashboards for the Sales team and leadership
- Prepare weekly and monthly sales reports
- Track key sales metrics including pipeline, opportunities, conversions, closures and target achievement
- Ensure Salesforce data is accurate and up to date
- Support the CRO and Sales leaders with reports, trackers and data for pipeline reviews and sales meetings
- Identify gaps in sales data and work with the team to resolve them
- Handle ad-hoc reporting and analysis requests
- Work with the Sales team on new customer acquisition projects, including lead tracking, opportunity management and conversion
- Take ownership of assigned projects and ensure timely completion
Candidate Profile
- 5+ years of experience in Sales Operations, Revenue Operations, Business Operations or a similar role
- Strong hands-on experience with Salesforce (SFDC), including reports and dashboards
- Good understanding of sales processes, pipelines, opportunities and CRM management
- Strong Excel / Google Sheets skills and comfort working with sales data
- Good attention to detail, communication and coordination skills
- Proactive, hands-on approach
Good to Have
- Experience in a B2B SaaS, EdTech or technology company
- Experience supporting sales forecasting or pipeline reviews
- Exposure to Salesforce automation or CRM process improvements
- Familiarity with Power BI, Tableau or other reporting tools
