Supporting US Sales with and expected shift time of 9 pm to 5 am

· Manage customer backlog with order entry and change order support with Oracle OM and Oracle Cloud ERP software

· Solve customer escalations and issues with new order request and existing backlog

· Manage customer backlog through product transitions and new product launches

· Work with a major sales region in collaboration with account manager of that region to provide rapid responses to customer escalations

· Analyze customer POS and Channel Inventory data

· Delve into market share and competitive intelligence in regional markets

· Provide customer account managers with reports and business insights to help them grow our business with our customers

· Communicating and collaborating cross-functionally throughout the entire company, including sales, finance, supply planning, pricing, and PLM teams

· Being surrounded by brilliant, motivated, collaborative employees

Looking for:

· Bachelor’s Degree required with knowledge of sales operations, order management, demand planning, and supply chain, preferably in complex Solar or High-Tech industry multi-tiered channel environment

· Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives

· Very process-focused with excellent analytical and problem-solving skills and sound business judgment - comfortable with data-driven insight seeking and decision-making

· Organized with strong work ethic

· Ability to work productively and independently in a dynamic, face paced and constantly changing environment

· Adept at balancing intense short-term pressures with overall long-term goals

· Advanced skills with Excel and data manipulation. Oracle, QlikView, Tableau, and SFDC experience preferred

· Supremely organized and demonstrate attention to detail

· Very process oriented and aware with a bias toward accuracy and precision

· Focused and driven to meet deadlines for regularly scheduled activities

Demonstrate flexibility and responsiveness to requests from internal and external customers

Job Type: Regular / Permanent

Salary: Up to ₹600,000.00 per year

Schedule:

Night shift

Supplemental pay types:

Shift allowance

Ability to commute/relocate:

Murugeshpalya, Bengaluru - 560017, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

sales operations: 2 years (Preferred)

Talentpull And Infrastructure Private Limited

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