Chief Revenue Officer (CRO) — Merchant Acquiring & Payment Processing

Location: Doral, FL (Onsite, 5 days/week)

Job Type: Full-Time, Executive

Industry: Merchant Acquiring / Payment Processing / Fintech

Compensation: $150,000 – $175,000 Base + Unlimited Commission

About Us

We're a fast-growing, founder-led merchant acquiring and payment processing company based in Miami, serving businesses across South Florida, the Caribbean (Puerto Rico & USVI), and Latin America. We deliver secure, scalable payment solutions — card acquiring, ACH processing, POS hardware integrations, embedded payments, merchant cash advances, and equipment leasing — to merchants in restaurants, retail, healthcare, parking, and e-commerce.

We're a fully bilingual (English/Spanish) organization with deep roots in the LATAM business community, and we're scaling fast across both our direct sales force and our ISO/agent partner network. If you've spent your career in merchant acquiring and you're ready for the executive seat, this is your next move.

The Opportunity

We're hiring a Chief Revenue Officer to lead and scale our entire revenue engine. This is a hands-on executive role for a proven payments operator — someone who's just as comfortable closing a six-figure merchant deal personally as they are building out a sales floor, recruiting ISO agents, and reporting to the board. You'll own commercial strategy end-to-end and have a direct seat at the leadership table, partnering with the CEO and President to shape where this company goes next.

This is not a strategy-only role. We need someone who's lived the acquiring business — underwriting, residuals, interchange, chargebacks — and knows how to turn that knowledge into a growing merchant portfolio.

What You'll Do

Revenue Strategy & Growth

Own and execute the company's end-to-end revenue growth strategy across all verticals and geographies
Set revenue targets, track KPIs, and adjust strategy in real time
Identify new market opportunities across South Florida, the Caribbean, and LATAM
Lead pricing strategy — interchange optimization, dual pricing/cash discount structuring, and surcharge programs

Merchant Acquiring & Sales Leadership

Drive new merchant acquisition across restaurants, retail, healthcare, parking, and e-commerce
Own the full merchant sales lifecycle: lead gen, prospecting, underwriting submission, onboarding, retention
Build, manage, and coach a high-performing direct sales team
Establish sales governance: pipeline management, CRM hygiene, forecasting, performance reviews
Get personally involved in high-value merchant and partner sales cycles

ISO, Agent & Partner Channel Development

Recruit, onboard, and manage ISO agents, referral partners, and independent sales organizations
Structure competitive residual and commission programs that attract and retain top producers
Build co-selling partnerships with POS hardware and software platforms
Develop referral relationships with banks, credit unions, accountants, and LATAM business associations

Executive Leadership

Sit on the executive leadership team, working directly with the CEO and President
Deliver weekly/monthly revenue reporting and board-level updates
Represent the company at industry events and LATAM business community forums

What You Bring

5+ years of executive or senior leadership experience in merchant acquiring, payment processing, or ISO/MSP operations — this is a must-have; we're looking for real, hands-on acquiring-side experience, not adjacent industries
Deep knowledge of the acquiring ecosystem: interchange, card brand rules (Visa/Mastercard/Amex), merchant underwriting, risk and chargeback management, residual structures
A track record of growing a merchant portfolio — through direct sales, ISO/agent channels, or both
Hands-on experience with POS hardware and payment gateway platforms (Clover, Dejavoo, or similar)
Familiarity with cash discount, dual pricing, and surcharge compliance
Bonus points for ACH processing, merchant cash advance, or equipment leasing experience
An existing network of ISOs, agents, or merchant referral partners is a big plus
Bilingual in English and Spanish — required
Bachelor's degree required; MBA preferred
ETA membership or CPP certification a plus

Why Join Us

Competitive base salary ($150,000–$175,000) plus unlimited commission tied to portfolio growth
A true executive seat at a fast-growing, founder-led payments company
The chance to shape commercial strategy for a company expanding across the U.S., Caribbean, and LATAM
A collaborative leadership team with decades of combined payments and fintech experience
A people-first culture built on integrity, accountability, and long-term partnerships — we believe our name is our most valuable asset, and we hold ourselves to that standard every day

Pay: $150,000.00 - $400,000.00 per year

Benefits:

Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

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Chief Revenue Officer