The Role:

The Sales Operations Manager is responsible for managing the Sales division effectiveness by working closely with wider sales and support teams and relevant business functions. Teammates support with effective sales planning, sales quota setting, client and CRM data management, ERP planning, CRM system set-up, sales process optimisation, and implementing best practice across Marketing and Sales.

Primary responsibilities:

Support Chief Revenue Officer to achieve targets by monitoring the pipeline, services backlog and updating the forecasting pack regularly.

Analyse performance metrics and provide feedback to the Senior Leadership Team so they can optimise sales team resources and increase sales effectiveness, when required.

Review and interpret regular data sets, and create presentations, QBRs, business reviews and other KPIs for managers and directors.

Review, analyse, communicate, and manage best practice for renewals, contract renewals, other key trends.

Provide highlights to Senior Leadership in advance of annual operational planning and budgeting cycles.

Set the strategy and future goals for the designated sales team.

Work closely with the CRO to apply targets and verify sales commission calculations when required.

Ensure consistent management of the sales organisations data in insight’s ERP system to management reporting is accurate.

Manage projects and create tailored reports using various data for different leadership levels.

Monitor the ERP system and take responsibility for the successful resolution of sales operations workflow tickets along with any escalations.

Liaise with the Marketing team to create, implement, and track successful marketing leads/campaigns such as marketing automation systems (e.g., Hubspot).

Drive operational excellence in the sales organisation by identifying issues and solutions to make business flow better by developing and implementing processes and procedures.

Outline and define new and upcoming sales processes and or projects to the senior leadership team.

Skills and experience needed for this role:

Fully conversant with Microsoft Office suite (Outlook, Excel, and Word)

Proven ability to communicate effectively with managers and senior members across the organisation, and external stakeholders

Experience of working within tight timescales whilst maintaining good attention to detail and quality

Demonstrates experience of managing and motivating a high performing team within a fast paced, target driven environment

Demonstrates previous experience of working with and use of CRM systems

Experience of working within a globally diverse environment

Salary:

£50,000 - £60,000 basic per annum depending on experience. £80,000 OTE.

Benefits:

22 days basic holiday (increasing to a max of 25 days), additional leave for mental health care

Private healthcare

Healthcare cash plan

Personalised career development plan

Season ticket loans

Company bonus scheme

Employee Assistance Program

Working
Hours:

0830 - 1730 Monday to Friday

Location:

This position is based within our London office (EC3R). Hybrid working is available post probation (3 days in the office, 2 days at home).

Who We Are:

Welcome to Technimove, where Purpose, People, and Passion are what drives us.

Our purpose is to revolutionise the IT landscape with cutting-edge professional services and data centre migrations for top-tier service providers worldwide. With expanded offerings, we forge stronger relationships with valued partners and clients, delivering exceptional service and solving complex problems through our expert team.

At Technimove, our strength lies in our people. We cultivate a diverse and dynamic team of experienced professionals and fresh talent.

Our inclusive and supportive culture empowers individuals to thrive and unlock their full potential. Through our comprehensive internal development program, including apprenticeships, we value personal growth and success from day one.

Passion fuels our drive, determination, and love for what we do. We are committed to providing the highest standards of service to our clients, regardless of project size. We seek individuals who share our excitement and want to be part of Technimove's future success story.

Join us in making a mark in the industry, driving innovation, and nurturing a culture of personal growth, professional excellence, and unparalleled achievement. Unleash your passion and embark on your journey with Technimove.

If you would like to join an industry recognised organisation at an exciting time, please send your CV and a cover letter by clicking APPLY

Technimove is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or any other protected characteristic as outlined by law

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Sales Operations Manager