About Traceable:

Traceable was founded in 2018 by serial entrepreneurs Jyoti Bansal and Sanjay Nagaraj to become the industry leader in API security. Prior to Traceable, Jyoti was founder and CEO of AppDynamics which was sold to Cisco for $3.7 billion in 2017. Bansal and Nagaraj saw the massive adoption of cloud-native architectures firsthand during their time at AppDynamics. Since the API is now the lynchpin of these modern application architectures, they founded Traceable to protect every API and to help ensure the security of the services and data that power modern applications. Today, Traceable has grown to be the industry’s leading API security platform that identifies and tests APIs, evaluates API risk posture, stops API attacks, and provides deep analytics for threat hunting and forensic research. We aim to be the industry’s chosen solution and trusted advisor to security and risk management leaders, data security leaders, as well as software engineers looking to secure their APIs, and build better software faster.

As a Sales Operations Analyst, you will be an integral part of defining our success at Traceable and will play a key role in building the foundation of a world-class sales organization. Based in San Francisco CA, Traceable is funded by Unusual Ventures, IVP, & Tiger Global Management.

About the Role:

The Sales Operations Analyst is responsible for supporting the Go To Market team through tool administration, data analysis, process design, and enablement. This role will span many disciplines, including tech stack administration, deal desk support, order booking, compensation analysis, and more.

Role Responsibilities:

Administer the company's tech stack, including CRM, marketing automation, and sales enablement tools.
Support the deal desk by gathering deal details, creating quotes & order forms, and building templates
Booking orders and ensuring accuracy within the CRM
Analyze sales data to identify trends and opportunities.
Develop and implement sales process improvements.
Provide training and support to sales representatives.
Collaborate with other departments to ensure alignment and efficiency.
Territory & routing design, bulk data updates

Role Experience & Qualifications

Minimum of 3+ years of experience in sales operations within a B2B SaaS company.
Proficiency in Salesforce.com (Salesforce.com Admin certification strongly preferred).
Tech-curious: problem-solver who seeks out creative solutions using process and technology.
Previous experience in CRM, marketing automation, and sales enablement tools.
Be a data junkie that understands the importance of quality data and help to design and improve it
Great communicator with excellent interpersonal skills - propensity to translate complex concepts or information and speak to them in a clear way to internal customers and stakeholders.
Strong organizational skills with the ability to work independently and as well as in a highly collaborative, team-based environment.
Bachelor's Degree preferred.

Why Traceable

The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
Remote First work environment
A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
Competitive salary, equity, and comprehensive benefits
Flexible vacation/time-off policy
Paid Medical, Dental, Vision Insurance
Monthly Internet Reimbursement
Parental Leave
Monthly Internet Reimbursement
401(K) Sponsored Plan

At Traceable, we value diversity and treatment of employees and applicants is based on merit, talent and qualification. We encourage people from underrepresented groups to apply. We believe the key to success is bringing together unique perspectives and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For qualified applicants with criminal histories, consideration will be consistent with the requirements of the San Francisco Fair Chance Ordinance. All your information will be kept confidential according to EEO guidelines.

Direct applicants only.

Recruiting agencies: Please do not email or call our team. We are not accepting agency candidates for any position at Traceable.

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Sales Operations Analyst