Purpose

The Sales Operations Analyst is responsible for driving business growth by analyzing sales data, optimizing processes, and providing actionable insights to stakeholders.

Tasks

Work with the External Account Managers and global brand team in the internal coordination of brand activities
Evaluate current sales processes to identify bottlenecks, inefficiencies, and areas for improvement
Recommend and implement process changes to optimize sales operations performance, such as streamlining sales stages or automating tasks
Support pricing analysis through alignment with Account Manager and Finance
Measure the impact of process changes on sales performance and adjusting strategies accordingly
Collaborate with cross-functional teams, such as sales, marketing, and PDC, to ensure alignment and maximum impact
Develop and document Best Practices/SOPs for Sales Support function
Participate or lead customer meetings and internal account team meetings,
Coordinate stakeholder communication and ensuring accountability across teams.
Track progress of ongoing projects, identifying risks or delays, and proactively driving resolution.
Support in documenting sales and revenue forecasts
Utilize Supply Chain Management/Finance expertise to ensure alignment to standards and policy (Incoterms, Currency, VAT, PE Risk, etc.)
Coordinate support requests to operations and PDC support resources.
Leverage Power BI to transform raw sales data into strategic intelligence that drives sales performance.

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Sales Operations Analyst