Job Summary:

We are looking for a highly skilled Zuora CPQ Technical Lead to drive design and implementation of quote-to-cash solutions within Telecom/Satcom BSS/OSS ecosystems. The role will focus on complex product catalog, pricing, and quoting processes, enabling scalable subscription and usage-based billing models integrated with downstream billing and OSS systems.

Key Responsibilities:

Zuora CPQ & Product Catalog

· Lead end-to-end design and implementation of Zuora CPQ (Salesforce CPQ / Zuora Quotes)

· Build and manage complex product catalogs, rate plans, pricing models, and bundles

· Configure:

o Subscription offerings (recurring, usage-based, hybrid)

o Discounting models, promotions, and pricing rules

o Amendments (upgrades, downgrades, renewals)

· Optimize quote-to-order lifecycle

Telecom / Satcom Domain Alignment

· Translate telecom requirements into CPQ solutions:

o Bundled offerings (voice, data, satellite capacity, IoT services)

o Tiered pricing, usage-based pricing, volume discounts

o Multi-service subscription models

· Handle enterprise/wholesale scenarios:

o Contract-based pricing

o Long-term agreements and SLAs

· Align CPQ flows with prepaid/postpaid business models

BSS/OSS Integration

· Integrate CPQ with:

o CRM (Salesforce / Amdocs / Siebel)

o Billing (Zuora Billing)

o OSS/provisioning systems

o ERP (SAP / Oracle)

· Design API-based and event-driven integrations

· Ensure seamless handoff from quote → order → billing → provisioning

Customization & Development

· Extend CPQ capabilities using:

o Apex, Visualforce / Lightning (for Salesforce-based CPQ)

o Zuora APIs and custom logic

· Implement validation rules, workflows, and automation

· Work with middleware tools (MuleSoft, Boomi, etc.) for orchestration

Technical Leadership

· Lead a team of developers/consultants for CPQ implementations

· Define architecture and ensure best practices in CPQ design

· Conduct solution design reviews and code reviews

· Collaborate with product owners, architects, and business teams

Performance & Optimization

· Optimize CPQ performance for:

o High-volume quoting scenarios

o Complex product configurations

· Improve usability and reduce quote generation time

· Ensure scalability for telecom-grade workloads

Testing & Deployment

· Lead SIT/UAT, regression testing, and deployments

· Ensure data consistency between CPQ and billing systems

· Support release cycles and CI/CD pipelines

Domain Expertise

· 8-10 years in Telecom / Satcom BSS/OSS

· Strong understanding of:

o Telecom / Satcom product structures and bundling

o Usage-based pricing and charging

o Order management and provisioning flows

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