Job Summary:
We are looking for a highly skilled Zuora CPQ Technical Lead to drive design and implementation of quote-to-cash solutions within Telecom/Satcom BSS/OSS ecosystems. The role will focus on complex product catalog, pricing, and quoting processes, enabling scalable subscription and usage-based billing models integrated with downstream billing and OSS systems.
Key Responsibilities:
Zuora CPQ & Product Catalog
· Lead end-to-end design and implementation of Zuora CPQ (Salesforce CPQ / Zuora Quotes)
· Build and manage complex product catalogs, rate plans, pricing models, and bundles
· Configure:
o Subscription offerings (recurring, usage-based, hybrid)
o Discounting models, promotions, and pricing rules
o Amendments (upgrades, downgrades, renewals)
· Optimize quote-to-order lifecycle
Telecom / Satcom Domain Alignment
· Translate telecom requirements into CPQ solutions:
o Bundled offerings (voice, data, satellite capacity, IoT services)
o Tiered pricing, usage-based pricing, volume discounts
o Multi-service subscription models
· Handle enterprise/wholesale scenarios:
o Contract-based pricing
o Long-term agreements and SLAs
· Align CPQ flows with prepaid/postpaid business models
BSS/OSS Integration
· Integrate CPQ with:
o CRM (Salesforce / Amdocs / Siebel)
o Billing (Zuora Billing)
o OSS/provisioning systems
o ERP (SAP / Oracle)
· Design API-based and event-driven integrations
· Ensure seamless handoff from quote → order → billing → provisioning
Customization & Development
· Extend CPQ capabilities using:
o Apex, Visualforce / Lightning (for Salesforce-based CPQ)
o Zuora APIs and custom logic
· Implement validation rules, workflows, and automation
· Work with middleware tools (MuleSoft, Boomi, etc.) for orchestration
Technical Leadership
· Lead a team of developers/consultants for CPQ implementations
· Define architecture and ensure best practices in CPQ design
· Conduct solution design reviews and code reviews
· Collaborate with product owners, architects, and business teams
Performance & Optimization
· Optimize CPQ performance for:
o High-volume quoting scenarios
o Complex product configurations
· Improve usability and reduce quote generation time
· Ensure scalability for telecom-grade workloads
Testing & Deployment
· Lead SIT/UAT, regression testing, and deployments
· Ensure data consistency between CPQ and billing systems
· Support release cycles and CI/CD pipelines
Domain Expertise
· 8-10 years in Telecom / Satcom BSS/OSS
· Strong understanding of:
o Telecom / Satcom product structures and bundling
o Usage-based pricing and charging
o Order management and provisioning flows
