Twingate is building a modern remote access solution that simplifies and improves the way businesses secure access to their cloud, SaaS, and on-prem resources. Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.

As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we'd love to work with you.Responsibilities:

Own all GTM systems and processes including being the business owner for Salesforce
Develop a cohesive sales operations strategy and procedures for customer management, billing, sales activity, pipeline monitoring, and account and contact sourcing.
Proactively identify and update new processes to support growth of Sales, Marketing, and Customer Success organizations
Own the existing infrastructure, reporting, tools, metrics, and datasets that support GTM objectives as a subject matter expert
Investigate and structure data to highlight business opportunities, monitor GTM performance, and support decision making by leadership
Work cross-functionally to integrate data, process, and metrics into broader company initiatives
Iterate and continuously improve all GTM processes, reporting, and automation.
Lead operational planning including territory coverage and quota assignment

Profile attributes:

You have good business judgment of when to build for the future vs ship an MVP
You are willing to get in the details and get your hands dirty
You are internally motivated to constantly improve and have a low tolerance for inefficiency
You think in terms of scale, automation, and repeatable processes
You have an analytical mindset with a passion for data and the ability to see the big picture
You like to solve problems and are results oriented; you thrives in a fast-paced, high-growth environment
Takes initiative, self-starter, resilient, comfortable with constant change and ambiguity

Required skills:

Deep admin experience with Salesforce
Technical aptitude with strong SQL, python, SFDC, Apex, and Zapier skills
Has supported a Sales Organization’s growth from 5-50 reps, taking systems and processes from zero to one
Excellent communication skills and can accurately summarize and present complex principles to a variety of audiences
Superior attention to detail and demonstrated ability to work on multiple projects simultaneously and deliver results
Strong analytical skills with the ability to handle, analyze, and track data for sophisticated and often complex processes
Ability to develop highly efficient processes and enable relevant stakeholders with training and documentation
4+ years of Sales Operations experience at a fast growing tech company

Required mindset:

Willing and able to close deals and get hands dirty as needed
Scrappy and agile thinker
Excited to solve novel problems and develop operational excellence
Data driven

Benefits:

Medical (PPO, HMO, HDHP), dental and vision insurance – employees covered 100%
Basic Life, AD&D and disability insurance
Flexible Spending Accounts - Healthcare, Dependent Care and Commuter
Health Savings Account
Flexible Paid Time Off - Paid Holidays (approx. 11 days), Sick Leave (10 days), Paid Parental Leave (6 weeks), Maternity Leave (14 - 16 weeks)
Retirement - Traditional 401k, Roth 401k
Additional Benefits - Equity

Equal Opportunity

Twingate is an equal opportunity employer. We believe that diversity is integral to Twingate’s success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

Equity: Yes

Twingate

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