(VP or Director Level Experience)

*This is a 100% Remote Position Anywhere in the U.S.*

Salary of $150K to +$200K | OTE of $180K to +$250K

Full Benefits: Medical, Dental, Vision, 401K, etc.

COMPANY OVERVIEW

Union Square Consulting is a boutique Salesforce consulting company in New York that focuses on helping customers primarily in the B2B SaaS space to build more efficient systems in sales, marketing and customer success.

We differentiate ourselves from other Salesforce consulting companies by helping B2B SaaS companies using Salesforce grow revenue faster, more predictably and more repeatedly through a combination of systems management, data driven insights and RevOps strategy and planning.

Union Square Consulting presents an exciting opportunity to get in early and build a company from the ground floor, while bringing in actual revenue, profit and cash flow that most early-stage companies lack. This role also presents the opportunity to learn and/or grow your skills on Salesforce and overall revenue operations consulting.

WHAT’S IN IT FOR YOU?

Union Square Consulting presents an exciting opportunity to get in early and help build a company from the ground floor, while bringing in actual revenue, profit and cash flow that most early-stage companies lack.

The Revenue Operations Strategy Consultant role will allow you to:

Help us reinvent Revenue Operations
- Work across multiple companies and use-cases at once
- Work at a higher, more strategic, level than a full-time role
- Hone your skills and best practices faster than you can working with only one company
Take on a leadership position in a small team
- Help lead the vision and strategy for Revenue Operations as a Service
- Help build out our best practices, assets and consulting process
- Influence how we position and market this secret sauce
Work with a small team of highly motivated, collaborative, creative professionals
- Work in the fox-hole with a small team of people all chasing this vision together
- Work with us on internal strategic initiatives to continuously improve our own operation
Work in a flexible, autonomous, remote-first environment
- Work where, when and how you want so long as customers are well served
- Our entire team is distributed and has been for years prior to the pandemic
Engage with customers that are eager to see meaningful results within their organization
- Work with companies that want more than systems administration
- We’re targeting customers that want to see real impact on their revenue operations
- As a bootstrapped, cash-flow positive, small company we can choose customers carefully

ROLE OVERVIEW

The Revenue Operations Strategy Consultant’s primary responsibilities are:

CONSULTING

Strategy and Planning
- Engage with senior executives within the customer organization
- Understand and help map out their go-to-market strategy
- Drive improvements across sales, marketing, and customer success
- Create and maintain a living Revenue Operations Roadmap
  - This should align with and support the go to market strategy
Process
- Review and identify how the organization executes their strategy
- Highlight strengths, weaknesses, and gaps in process which can be improved
- Articulate these findings in actionable ways via the Revenue Operations Roadmap
Insights
- Translate metrics into a story
- Provide context and meaning for leadership
- Bring recommendations based on the data to improve revenue growth
- Regularly deliver these data-driven insights to revenue leaders and executive leadership
Enablement
- Identify process blockers within the customer organization
- Train and onboard team members as new processes are implemented
- Isolate issues preventing revenue team members from effectively and efficiently executing processes
Tools
- Identify updates needed in systems to execute and collect measurable data to drive metrics
- Delegate and manage work with our technical consultants
  - RevOps Systems Consultants, Development Team, and Data Migration Team

INTERNAL

Manage Internal Revenue Operations
- Work with all of the above for our internal needs at Union Square Consulting
- Union Square Consulting will simply act as one of your customers
Build and Improve our Revenue Operations as a Service
- Work with our leadership team to define, refine and build our offering
- This will include everything from best practices to documentation and other assets
Influence Positioning and Marketing
- Work with leadership and marketing team to define how we position ourselves to the market
- Provide real, ongoing feedback and intel for marketing to use to represent our latest and greatest
- Participate in live and virtual events, speaking about Revenue Operations and sharing best practices

RESPONSIBILITIES

Deliver Strategic Revenue Operations consulting to customers
- Conduct upfront and quarterly RevOps Diagnostic
- Build and manage Revenue Operations Roadmap
- Provide relevant, meaningful, actionable, and easy-to-digest insights to leadership
- Identify Key Metrics and architect systems to track them
- Ensure customers have processes in place to capture activities related to metrics, execute on their strategy, and teams are educated in how to to utilize systems and processes to accomplish the goals of the business
- Work with leadership to refine their Go-to-Market Strategy and Revenue Operations Roadmap based on insights delivered and changes in business
Act as Engagement Manager for each customer
- Be the primary point-of-contact for customers and personally conduct customer meetings
- Work with technical consultants to implement and manage tools and systems
  - RevOps Systems Consultants, developers, and data migration team members
- Ensure all work, including technical work, is done for customer on time and meets expectations
- Be available for customer calls during normal business hours
- Consistently provide clear, concise, and timely communication with leadership and customers
- Provided regular updates to leadership on status of all customer engagements
  - Be able to speak clearly and concisely to all aspects of customers’ Revenue Operations
Help improve our overall offering and marketing
- Work with leadership to continuously improve our Revenue Operations as a Service
- Work with marketing team to continuously improve how we communicate our value

REQUIRED EXPERIENCE AND SKILLS

Experience overseeing sales, marketing, and/or customer success operations, working with customer stakeholders, driving deliverables and timelines
Deep experience extracting insights from metrics and presenting to senior leadership within an organization
Ability to tell a story and not just provide reports and metrics
Strong writing and presentation skills
Highly intelligent, detail oriented and organized
Exhibit self-direction with minimal management oversight needed
Have a desire to continue to learn and grow professionally
Willingness and ability to get on camera to create content is a strong plus

Union Square Consulting

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SENIOR REVENUE OPERATIONS STRATEGY CONSULTANT