HIRING FOR SAUDI RADWA FOOD CO

POSITION: SALES OPERATIONS MANAGER

SALARY: 2,28,387SAR -3,045,16SAR

TRANSPORTATION & ACCOMODATION PROVIDED BY COMPANY

Job Summary: The Sales Operations Manager is responsible for leading and optimizing all sales support, route-to-market (RTM), and distribution functions to ensure commercial excellence. The role focuses on driving efficiency in sales processes, improving distribution network performance, enabling data-driven decision-making, and supporting the sales team in meeting its growth and profitability targets.

Strategic / General Duties and Responsibilities

Possess full awareness and hands-on operational capability with professional supply chain, route optimization, and mapping platforms. The ideal candidate must have proven experience in handling, operating, and leveraging data from leading software solutions to drive:

o End-to-end Route Optimization & Dynamic Re-routing

o Territory & Network Mapping & Design

o Route Merging, Consolidation, and Load Planning

o Real-time Delivery & Sales Force Tracking and Scheduling

o Logistics Cost Analysis and Performance Management

Required proficiency with one of the top-rated and widely adopted platforms in the Saudi Arabian market, with a strong preference for expertise in:

o SHIPSY (for comprehensive supply chain orchestration, intelligent route planning, last-mile delivery tracking, and carrier management).

o And or any Other Professional /Specialized Program related

Develop and implement a comprehensive sales operations strategy in alignment with the company’s growth plans.
Lead strategic planning for RTM models, route structure, and sales coverage to enhance market penetration.
Analyze and optimize sales processes and workflows to improve operational efficiency and reduce costs.
Support commercial leadership with accurate forecasting, territory planning, and market analysis.
Collaborate cross-functionally with supply chain, finance, marketing, and IT to align strategic priorities.
Lead initiatives for digital transformation in sales operations, including CRM and analytics tools.
Drive standardization of policies and procedures across regions to ensure consistency and compliance.
Evaluate sales structure and team capabilities and recommend development or restructuring initiatives.

Key KPI's

1 Route efficiency (cost per route, delivery success rate)

2 Sales order fulfillment rate and accuracy

3 Distribution coverage and penetration

4 Sales productivity (volume/value per rep or route)

5 Customer service levels and complaint resolution time

6 Accuracy of sales forecasts vs. actuals

7 CRM utilization and data accuracy

8 Operational cost reduction and budget adherence

Qualifications

Bachelor’s degree in Business Administration, Sales, Supply Chain, or related field.
7+ years of progressive experience in sales operations or RTM management within FMCG or food industry.
Proven experience in managing sales operations across multiple regions (Saudi Arabia or GCC preferred).
Familiarity with sales automation platforms (e.g., Salesforce, Microsoft Dynamics), ERP, and BI tools.
Strong knowledge of distribution networks, route planning, and commercial operations.
Background in poultry, dairy, beverages, or related industries preferred.
Bilingual proficiency in Arabic and English.

Pay: ₹228,387.00 - ₹304,516.00 per month

Benefits:

Health insurance

Work Location: In person

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