About VanCraft

VanCraft is a fast-growing, direct-to-consumer manufacturer of premium, off-grid campervans based in the western U.S. We specialize in building adventure-ready vehicles that help people unlock limitless travel and explore the everyday. As a small and dynamic team, we blend high-quality craftsmanship with thoughtful customer experiences, and we’re on a mission to become the leading name in the adventure van space.

About the Role

We’re looking for a Head of Business Operations to lead and optimize the front-office functions that drive our business forward. You’ll work directly with the founders to translate vision into execution, streamline internal systems, and own the day-to-day performance of our sales, marketing, HR, and strategic operations. This is a high-impact role for someone who thrives in a builder’s environment, has strong business instincts, and wants to make an immediate difference.

Key Responsibilities

Strategic Operations & Execution

Own the planning and implementation of quarterly and annual business goals
Drive execution across sales, marketing, and HR functions
Monitor KPIs, analyze business performance, and identify opportunities for improvement
Develop playbooks, SOPs, and systems to scale operations efficiently

Sales & Marketing Enablement

Oversee day-to-day operations of sales and marketing teams
Ensure alignment between brand messaging, lead generation, and sales outcomes
Implement tools and systems to track and improve funnel performance

People & Culture

Support hiring, onboarding, and performance management processes
Build a strong, accountable team culture in alignment with company values
Own internal communication systems and cadence (team meetings, reporting, 1:1s)

Finance & Vendor Management

Assist with budgeting, forecasting, and vendor negotiation
Optimize spending and resource allocation across departments
Identify cost-saving and efficiency opportunities without compromising quality

You’re a Great Fit If You…

Are a generalist with experience in small business leadership or fast-growing startups
Have 5+ years of experience in operations, business strategy, or cross-functional management
Are comfortable managing both creative and analytical teams
Know your way around CRMs, marketing platforms, and project management tools
Have strong communication skills and a bias toward clarity and accountability
Thrive in a hands-on, entrepreneurial environment where no two days look the same
Love the outdoors and get excited about the future of mobile living and sustainable travel

Nice to Haves

Experience in automotive, manufacturing, or outdoor/lifestyle industries
Familiarity with direct-to-consumer (DTC) business models and marketing
Background in scaling operational systems in a high-growth phase

Benefits

Competitive salary + performance bonus

PTO and paid holidays

VanCraft employee perks (van access, adventure gear discounts, etc.)

Be part of a values-driven, mission-led company redefining the way people travel

To improve your odds of getting an interview, please send a personalized email to austin@van-craft.com and nate@van-craft.com with your resume and a brief blurb about why you would be a great fit for the position.

VanCraft

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Head of Business Operations