Job description:

Mandatory Skill: Sales, Contract management
As an OMNI agent, you will be responsible for processing simple to complex deals and handling inquiries from the client with high accuracy and efficiency.
You will use deductive reasoning to make sound business decisions.
You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
You will be required to multitask between tools in maintaining client databases, validating order information, and verifying payment terms with high attention to detail and sense of urgency
You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
You will provide optimum assistance to Sales
You should have worked knowledge on contract structures, contract fallback, redlining and extensive deal desk experience.
You should ensure seamless and friction-less deals with focus on deal velocity
You will learn and process all products offered in the logo.
Review and validate contract request intake form from Sales including validating customer information and existing contract information in CRM system
Identify the need for, seek, and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package
Validate customer-signed documents and submit for booking
Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
Respond and action in a timely professional manner any escalations received

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Deal desk analyst or contract management specialist