Job Title: Oracle SMC CPQ Consultant
Location: San Ramon, CA - Remote with some Travel
Duration: Full Time
Job Description:
Required Skill and Experience
- Experience in Oracle CPQ Cloud technology.
- Expertise in Oracle Subscription Management Cloud and Oracle CPQ Cloud including subscription lifecycle, pricing, product configuration, commerce, approvals, and integrations.
- Experience in Solution Architecture, implementations, Application Management Services (AMS), production support, and continuous improvement initiatives.
- Understanding of end-to-end Lead-to-Quote, Quote-to-Order, Subscription-to-Renewal, and Service business processes.
- Experience integrating Oracle CX applications with Oracle ERP Cloud and third-party systems using APIs, Web Services, OIC, and integration frameworks.
- Experience managing production incidents, service requests, root cause analysis, defect prevention, and release management.
- Experience in solution governance, architecture reviews, AI-driven innovations, technical leadership, and stakeholder management.
Preferred Skill and Experience
- Experience with Oracle Sales Cloud and Oracle Fusion Service Cloud.
- Ability to build strong business partner interactions with client stakeholders.
- Ability to perform the role of a Solution & AMS Architect and work with offshore teams on support and project deliverables.
- Experience with implementations and leading AMS engagements for enterprise-scale Oracle CX implementations.
- Experience managing global support teams, governance forums, SLA/KPI management, and continuous service improvement programs.
- Experience with enhancement projects, application modernization initiatives, and multi-country/multi-business line rollouts.
- Experience identifying opportunities for AI adoption, hyper-automation, support optimization, and operational excellence.
- Good analytical, communication, stakeholder management, and presentation skills.
- Ability to build strong business partner interactions with client stakeholders and executive leadership.
- Experience and desire to work in a global delivery environment.
