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Overview

Passionate about Sales Operations?

We are currently seeking a highly motivated, cross-functional Sales Operations Analyst with a proven track record of success in reporting and analyzing business trends for Sales, Marketing, and Channel Partners. The ideal candidate has broad analytical skills, financial acumen and ERP/CRM experience to assist the Sales Leadership stakeholders in creating efficiency, assessing performance and reporting & and delivering results.

Our teams focus on driving 100% customer success, innovation, and professional development, all while cultivating a fun, collaborative environment.

This is a full-time, permanent, and hybrid role supporting our corporate HQ's in Glen Burnie, MD.

Specific responsibilities include but are not limited to:

Data Analysis

Collect, clean, and analyze sales data to identify trends, patterns, and insights.
Provide in-depth analysis of sales performance, including revenue, pipeline, conversion rates, and customer segments.
Generate regular reports and dashboards to track key performance indicators.
Utilize platforms such as PowerBI, Infor, Infor Analytics/Birst, and Power Apps to create data-driven insights and automate processes.
Access historical data from VIMS (internal CRM) and utilize it for reference and trend analysis.
Ability to be hands on in terms of pulling data from our systems and building out dashboards and reports.

Sales Process Optimization

Collaborate with sales managers to streamline and improve sales processes.
Identify bottlenecks and inefficiencies in the sales cycle and recommend solutions.
Assist in designing and implementing effective sales strategies.

CRM

Manage and maintain our CRM system, including user access, data integrity, and workflow automation.

Forecasting and Budgeting

Support the development of sales forecasts and budgets.
Analyze historical sales data to provide insights for budgetary decisions.

Process Documentation

Document sales processes, guidelines, and best practices.
Create and update sales documentation to ensure consistency and scalability.

Sales Dashboards and Reports

Design, develop, and maintain sales dashboards and reports using PowerBI to provide real-time insights and actionable data for the sales team.
Collaborate with sales managers to understand their reporting needs and customize dashboards accordingly.

Channel Sales

Extend sales analysis to encompass channel sales performance.
Collaborate in building out an app with dashboards and reports using Power Apps and PowerBI to track and optimize channel sales activities

Adaptability to New Systems

Demonstrate an ability to quickly learn and adapt to new systems and platforms, such as generative AI tools and Microsoft Copilot, to enhance sales operations.

Collaboration

Work closely and collaboratively with internal teams, including sales, marketing, IT, and finance, to ensure a holistic approach to sales operations and data analysis.
Communicate effectively with team members to gather requirements and provide actionable insights.

Required Skills And Qualifications

Proven experience in sales operations, data analysis, or a related role.
Proficiency in data analysis tools, such as Excel, and CRM systems
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Detail-oriented and capable of working independently.
Familiarity with sales processes and a customer-centric mindset - a plus

Education / Certifications

Bachelor's degree in Business, Finance, or a related field.

Work Authorization

Must be a US Citizen

Additional Perks/Benefits

Paid Time Off & Holidays
401K with Company Matching
Tuition & Training Reimbursement
Birthday off with pay
Leadership Development Training

Venture Talent Consulting is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin, or disability.

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Sales Operations Analyst