Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.

Profile Summary:

The primary function of this role centers around collection, interpretation and presentation of data in order to support the creation of sales and retention opportunities for the Voya Personal Investing organization. This role also supports the business by working with sales, IT and operational teams to solve IT related production issues and to assist in the implementation and maintenance of various IT platforms and systems. Must be able to understand and document business needs to determine, recommend and implement the most optimal solution. Must have a proven ability to drive business results with their data-based insights. Must be comfortable working with a wide range of stakeholders and functional teams to implement solutions.

Profile Description:

Creates data collection plans in order to facilitate the gathering of necessary data for analysis. Can break down large data sets to gain valuable insight or formulate a hypothesis.
Produces various periodic (daily, monthly, adhoc) data reports with 100% accuracy.
Applies problem-solving skills to understand data collection workflows in order to identify and solve issues.
Assists with the maintenance, support and implementation of various IT related systems and third-party vendor platforms.
Develops and updates project plans listing the tasks, resources, and target dates. Builds due dates into assignments in order for team to meet project plan target dates and effectively communicates milestones and potential watchouts with senior leadership team and department.
Writes project requirements, reviews requirements with stakeholders to ensure all needs are met and/or issues solved.
Creates test plans, performs UAT and participates in production releases and business checkouts.
Manages process of creating written procedures, communications, etc. and implementing reconciliation activities for vital processes department wide.
Shares technical expertise with others. Recommends process improvements. Uses experience and judgment to overcome challenges and deliver quality service to customer.
Candidate must be able to prioritize work to meet the service requirements for the team. Must make a commitment to the achievement of department goals, metrics and service level standards. Must be able to work independently and as part of a team.
Other duties as assigned.

Education and Experience:

Bachelor’s degree in finance, quantitative analysis, mathematics, statistics, or accounting preferred.
Strong problem-solving skills with an emphasis on solution design and development.
Experience sourcing and analyzing data from diverse sources, internal and external, and presenting to business partners.
Advanced proficiency in Excel; experience with SQL and VBA.
Experience with Tableau and SalesForce.com a plus.
Excellent written and verbal communication skills for coordinating across teams.

Colorado Residents Only: The salary range for Colorado residents is $63,370/yr to $87,130/yr. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to the base salary, Voya offers incentive opportunities based on each role to reward achievement of annual performance objectives. A list of additional benefits can be found on our job posting and also on our Voya career page. All benefits are subject to eligibility requirements.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed.

Voya Financial

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