Company Description

VYVYD Lighting, based in Toronto, is an architectural lighting manufacturer that partners with designers and project teams in retail, hospitality, and commercial spaces. The company specializes in integrated lighting systems designed to deliver controlled light and long-lasting performance while maintaining design intent without unnecessary complexity. Operating at the intersection of concept and execution, VYVYD Lighting supports clients through budget, timeline, and technical challenges. With a focus on intentional, precise, and durable solutions, the company collaborates closely with interior designers, developers, and contractors to create impactful lighting experiences.

Role Description

This is a full-time, on-site role in Concord, ON for an Inside Sales / Sales Operations professional. This role is focused on supporting existing accounts and active projects.

You’ll be the main point of contact for day-to-day client and rep coordination: managing quotes, follow-ups, order processing, lead times, and documentation to ensure smooth project execution. You’ll work closely with internal teams to keep projects moving and deliver a consistent customer experience.

Qualifications

Proficiency in Inside Sales and Lead Generation to drive business growth and develop new opportunities.
Strong Customer Service and Customer Satisfaction skills to build and maintain strong client relationships.
Excellent Communication skills to engage effectively with internal teams and customers.
Detail-oriented with organizational and problem-solving abilities to ensure efficient sales operations.
Proficiency in CRM software and basic computer skills is recommended.
Previous experience in the architectural or lighting design industry is an asset but not mandatory.
A self-motivated and results-driven attitude to succeed in a sales-oriented environment.
Mandarin and/or Cantonese strongly preferred

Vyvyd Lighting Inc.

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Inside Sales / Sales Operations