Wasak is seeking a Business Operations & Growth Associate to help drive company growth while also improving the way the business operates day to day.

This person will support sales and business development efforts, help identify and follow up on new opportunities, assist with customer communication, and work closely with management to improve internal processes, workflows, scheduling, documentation, and project execution.

The right candidate is organized, proactive, professional, and comfortable wearing multiple hats in a growing service business. This is a hands-on role with the opportunity to make a direct impact on the company’s growth, efficiency, and long-term success.

Key Responsibilities

Sales & Business Development

Support sales and business development efforts to help grow the company
Assist with identifying new customer opportunities, leads, and potential markets
Follow up with prospective and existing customers regarding services, proposals, and opportunities
Help prepare proposals, service agreements, customer communications, and follow-up materials
Maintain and organize sales activity, customer information, open opportunities, and follow-up tasks
Support customer relationship management and help ensure strong communication with clients
Assist with marketing, outreach, lead tracking, and customer follow-up efforts
Help management identify opportunities for growth within existing accounts and new markets

Operations & Business Scaling

Work with management to improve internal systems, workflows, and operating procedures
Help streamline scheduling, project tracking, customer communication, and service coordination
Assist with creating repeatable processes that allow the company to scale more efficiently
Track open tasks, customer requests, internal priorities, and project deadlines to ensure follow-through
Coordinate between customers, vendors, technicians, and management
Help improve documentation, reporting, recordkeeping, and internal communication
Support process improvement initiatives across sales, service, operations, and administration
Assist with special projects related to company growth, organization, and operational efficiency

Qualifications

Strong organizational skills and attention to detail
Excellent communication and follow-up skills
Professional, reliable, and self-motivated
Comfortable speaking with customers by phone, email, and in person
Ability to manage multiple priorities and keep tasks moving forward
Interest in sales, business development, operations, and process improvement
Strong computer skills, including Microsoft Office, Google Workspace, CRM systems, or similar tools
Ability to work independently while also supporting a team
Willingness to learn about industrial and commercial water treatment
Prior experience in sales support, business development, operations, project coordination, customer service, or administrative support is preferred
Experience in a service business, construction, facilities, HVAC, water treatment, or related industry is a plus but not required

Ideal Candidate

The ideal candidate is someone who enjoys both growing a business and improving how a business runs.

You should be comfortable following up with customers, supporting sales efforts, helping create new opportunities, organizing internal processes, and working with management to build structure as the company grows.

This role is a good fit for someone who is proactive, dependable, and interested in becoming a key part of a small business. The right person will be able to take ownership, solve problems, stay organized, and help make sure important opportunities and operational priorities do not fall through the cracks.

Schedule

Full-time position
Monday to Friday
Day shift

Work Location

East Hanover, NJ 07936

This position will include time in the office as well as time in the field when needed to meet with customers, support sales efforts, and better understand company operations. A company work truck will be provided.

Compensation Package

Full-time position
Salary plus commission
Full benefits package, including medical, dental, and 401(k)
Work truck provided

Final compensation details will be based on experience, qualifications, and role responsibilities.

Benefits

Medical insurance
Dental insurance
401(k)
Paid time off
Company-provided work truck
Competitive salary plus commission opportunity
Opportunity for growth within the company
Hands-on training
Supportive small-business environment
Opportunity to work directly with ownership and management
Exposure to sales, business development, operations, and growth strategy

Why Join Wasak?

At Wasak, you will have the opportunity to be part of a growing company where your work will have a direct impact. This role is not limited to one narrow function. You will help bring in new business, strengthen customer relationships, improve internal processes, and help build the foundation for future growth.

We are looking for someone who wants to take ownership, grow with the company, and help make Wasak more efficient, organized, and scalable.

Apply Today

If you are organized, motivated, and interested in helping a growing service business expand and improve, we encourage you to apply.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

WASAK INC

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Business Operations & Growth Associate