Chief Revenue Officer, Commercial Division

About Skywire (The Commercial Division of Xchange Telecom)

Join our team and take your career to the next level. Founded in 2002 and based in New York City, Skywire Networks is a leading telecommunication provider in the area. Skywire provides gigabit data, voice, and unified communications solutions from mid-size to large enterprise customers across all verticals. Skywire has a specialized hybrid telecommunications network that leverages fixed wireless and fiber facilities throughout its footprint to bring significant bandwidth and reliable communications solutions to its customers.

Skywire's extensive broadband network includes more than 2,000 lit buildings, 50 neighborhood hubs and relays, and a near-net footprint exceeding 350,000 buildings. Skywire addresses the ongoing problem of poor fiber density in New York City Metro Area and brings high speed internet and voice and local customer service to underserved communities and businesses in New York City, upstate New York, and New Jersey.

Role:
Chief Revenue Officer

Reports to CEO

Building and Overseeing multiple Sales Teams Comprised of Associate AEs, AEs, Sr, AEs and a Gov/Ed AE, Wholesale and Channel and Inside Sales (cold calling)
Overseeing the Sales Engineering team
Overseeing Client Retention to mitigate churn and ensure base is protected
Directly participate in contract negotiations and interactions with decision makers in order to achieve revenue growth.
Work hand in hand with Marketing on Campaigns, Brand, Lead Gen and Events (including speaking on behalf of the company)
Work hand in hand with Product to devise go-to-market strategies and new product needs.
Be a member of the Executive Leadership Team
The “Business Lead” of Skywire
Successful track record of running multiple Teams in high pace, quota driven environment
Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
Deep understanding and relationships of Wholesale Accounts
Deep understand and relationships with Agent Channel Sales
Ability to sell to C level executives within an organization
Experience with Internet, Ethernet, DDoS, SDWAN, Fixed Wireless, Cloud and WIFI
Operational understanding of telecommunications ordering, provisioning, and billing processes
Strong understanding of NYC Metro Area
Skills necessary for decision making and maintaining customer retention
Strong interpersonal skills
Minimum 10 years' experience selling B2B and advanced user of CRM Tools
Exceptional presentation, negotiation and closing skills
Seasoned experience building a base of enterprise Sales
Monitor the strategies and processes across the revenue cycle from customer acquisition to engagement to success
Further develop and implement robust sales management processes – pipeline, account planning, and proposals
Oversee all Channel/Partner Development — adding new sales channels and 3rd party resellers and partners
Thrive in a start up style environment
Continually monitor the marketplace for new ways to drive business forward

Successful Characteristics:

Profile:

Ability to “engineer” solutions and be a voice with the customer
Highly energetic personality – a motivator
A Leader who strives to reach the goals and set new ones
Skills to interact with all team members in meaningful way
Professional –integrity, credibility, and character and work ethic;
10+ years in leadership roles, driving and implementing revenue growth
Minimum 5+ years managing and motivating sales teams with achieving and overachieving the sales targets
Experience in solution selling and account management
Proven track record of growing revenue through new product development, marketing, branding, and partnerships
Proven experience developing and executing business strategy
Significant P&L experience
Ability to craft and execute a business strategy
Deal discipline with history of decision-making based on business metrics
Hands on with the team
Prolific user of CRM tools and Territory Management

Preferred Qualifications:

Strong technical experience with Salesforce and other commercial tools
MBA—or equivalent advanced degree and experience

Xchange Telecom (Skywire) is an Equal Opportunity Employer.

Xchange Telecom

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Chief Revenue Officer, Commercial