you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control.

We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you'll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you're ready to make a difference and help us revolutionize the way people search and work, we'd love to have you join us!

About The Role

you.com is seeking an experienced Director of Revenue Operations to own and optimize its revenue-generating processes and systems. This pivotal role collaborates closely with the VP of Finance & Operations and the CRO to define and execute the company's go-to-market (GTM) strategy. The position focuses on aligning sales, marketing, finance, and customer success to drive growth and efficiency while providing both strategic leadership and hands-on execution support. This role offers an exciting opportunity to shape the future of revenue operations at you.com and have a direct impact on its success.

Responsibilities

Revenue Process Development
- Partner with cross-functional teams to refine and implement the quote-to-cash process, ensuring consistency and efficiency in workflows from pricing and quoting to billing and revenue recognition.
- Ensure smooth handoffs between marketing, sales, and customer success teams for a frictionless customer journey.
- Lead efforts to build and optimize the revenue operations tech stack, including CRM, marketing automation, and billing platforms.
- Identify opportunities for process improvements and operational excellence to drive long-term revenue growth.

Sales Compensation Management
- Oversee the implementation and administration of sales compensation plans that align with company goals and incentivize high performance.
- Ensure accurate tracking and reporting of sales commission calculations and payouts.

Data Analysis & Revenue Insights
- Own revenue data and analytics, providing actionable insights to optimize performance and decision-making.
- Develop dashboards and reports to monitor KPIs across the entire revenue funnel, from lead generation to customer retention.
- Identify bottlenecks and opportunities in the sales and marketing funnel to improve conversion rates and revenue outcomes.

Cross-Functional Collaboration
- Act as the connective tissue between sales, marketing, customer success, and product teams, ensuring alignment on goals and priorities.
- Collaborate with finance, legal, and product teams to ensure seamless execution across the revenue lifecycle.

Qualifications

Bachelor's degree in business, marketing, or a related field (MBA preferred).
7+ years of experience in revenue operations, sales operations, or a related role, with at least 4 years in a leadership position.
Proven track record of working with executive leadership to define and execute GTM strategies.
Deep understanding of sales, marketing, and customer success lifecycle processes.
Experience building and managing quote-to-cash processes and scaling operational tech stacks.
Expertise in designing and managing sales compensation plans.
Strong analytical skills with the ability to interpret complex data and provide actionable insights.
Proficiency with CRM platforms (e.g., Salesforce, HubSpot), marketing automation tools, and revenue-related platforms.
Exceptional leadership, communication, and collaboration skills.
Experience in the SaaS or tech industry is highly desirable.
Passion for you.com's mission to redefine the internet and empower users.
Ability to thrive in a hybrid work environment, with flexibility to work in-office in the San Francisco or Bay Area as needed.

Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.

Salary Band

$190,000—$270,000 USD

Company Perks:

Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
Flexible PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge*
A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*
12 weeks of paid parental leave in the US*
401k program, 3% match - vested immediately!*
$500 work-from-home stipend to be used up to a year of your start date*
$1,200 per year Health & Wellness Allowance to support your personal goals*
Chance to collaborate with a team at the forefront of AI research
Certain perks and benefits are limited to full-time employees only

you.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.

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Director of Revenue Operations