Company Description

Z Lab, Inc. is a boutique, founder-led consultancy firm that specializes in providing hands-on operational and leadership support to financial and professional services firms. The company partners with founders and leadership teams to help navigate growth and scalability challenges. By focusing on transitioning organizations from reactive management to intentional execution, Z Lab, Inc. aims to promote disciplined processes without compromising culture, trust, or momentum. Working with Z Lab, Inc. means being part of a high-impact team driving meaningful change for innovative organizations.

Role Description

The Business Operations Associate will play a key role in supporting the day‑to‑day operations of Z Lab, Inc. This position combines project coordination, presentation and brand support, and executive administrative support. You’ll help ensure client engagements run smoothly, internal processes stay organized, and the Founder’s time is used effectively.

In this role, you’ll manage timelines, prepare client‑ready materials, organize project plans, and maintain internal systems that keep the firm operating at a high standard. You’ll also assist with creating polished presentations, supporting brand consistency, and helping manage the firm’s online presence. As needed, you will support select client recruiting projects by conducting resume screenings and brief intake calls.

This is a foundational position for someone who enjoys working in a fast‑moving environment, communicates professionally, and can anticipate needs before they arise. The role offers meaningful exposure to consulting workflows, client interactions, and operational strategy, with room to grow into expanded responsibilities as the firm scales.

Key Responsibilities

Client & Project Operations

Track deliverables, timelines, and open items
Prepare client-ready summaries and materials
Maintain project plans and digital filing systems

Presentation & Brand Support

Build/update PowerPoint and Canva decks
Apply consistent branding across materials
Assist with LinkedIn content support

Recruiting Support (as needed)

Screen resumes and conduct brief intake calls
Host pre-screen Zoom interviews
Prepare concise candidate summaries

Calendar & Communication Support

Manage scheduling, inbox organization, and follow-ups
Coordinate across time zones
Serve as a first line of communication

Qualifications

Experience in project management, with a solid understanding of operational processes
Strong Analytical Skills and ability to interpret data to identify trends and opportunities
Exceptional Communication and Interpersonal Skills to collaborate effectively with firm clients
Strong organizational and time management skills with a focus on detail-oriented execution
Proficiency with business software such as Powerpoint, Excel, Microsoft Office, and Client Relationship Tools (e.g. CRMs)
Proactive problem-solving mindset and the ability to thrive in a dynamic, fast-paced environment

Z Lab, Inc

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Business Operations Associate