Job Deliverables - City Sales Operations Manager

Handle retail operations at a larger scale (handled 50 to 100 stores)and ensure they are profitable
Handle a team size of 200 to 300 people or more.
Expected to create/implement/execute retail operations SOP & Policies
Acquire a great understanding of Inventory control, vendor management, merchandising management, category management, and marketing management.
Creating more revenue channels and driving profitability
Acquire a deep understanding of P&L and strategies to scale up revenue.
Get well versed with current industry & consumer trends.
Drive performance at all centers/stores.
Will be working in alignment with the core team and other functions in the organization.
Identify new markets/places to set up stores and create more avenues for the organization.
Foster relationships with vendors to achieve better pricing & quality of services.

Skills/Experience/Competencies you need to do the job:

Experienced in running large scale, multi store operations
Business Ownership
Understanding of sales
Worked at a customer facing startup
Having worked in a 0-1, 1-10 model is a plus

OKR Methodology at ZenoHealth

Zeno Health strongly believes in OKR methodology, and as a City Operations Manager, you will be picking up 3-4 concentrated bets which are high impact, and significantly impact business results.

Business OKR you will contribute to -

Optimize Store Operations
Increase store sales and revenue
Enhance Customer Retention, Service and Satisfaction
Quarterly improvement initiatives
100% Compliance of operational processes

Work structure

You will play a critical role in every aspect of COCO - FOFO & Growth Projects from resolving daily operational issues to driving availability, ensuring inventory levels & strengthening the automation of Demand & Sourcing plan. You will work closely with Supply chain Operations team, Sourcing/ Category Team, Data Science & Tech to deliver world-class consumer experience by ensuring continent availability of our assortment

Team which will operationally report to you - Sales & operations

Website - https://web.zeno.health/corporate/home

Zeno Health

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City Sales Operations Manager - Retail Store