Job Deliverables - City Sales Operations Manager
- Handle retail operations at a larger scale (handled 50 to 100 stores)and ensure they are profitable
- Handle a team size of 200 to 300 people or more.
- Expected to create/implement/execute retail operations SOP & Policies
- Acquire a great understanding of Inventory control, vendor management, merchandising management, category management, and marketing management.
- Creating more revenue channels and driving profitability
- Acquire a deep understanding of P&L and strategies to scale up revenue.
- Get well versed with current industry & consumer trends.
- Drive performance at all centers/stores.
- Will be working in alignment with the core team and other functions in the organization.
- Identify new markets/places to set up stores and create more avenues for the organization.
- Foster relationships with vendors to achieve better pricing & quality of services.
Skills/Experience/Competencies you need to do the job:
- Experienced in running large scale, multi store operations
- Business Ownership
- Understanding of sales
- Worked at a customer facing startup
- Having worked in a 0-1, 1-10 model is a plus
OKR Methodology at ZenoHealth
Zeno Health strongly believes in OKR methodology, and as a City Operations Manager, you will be picking up 3-4 concentrated bets which are high impact, and significantly impact business results.
Business OKR you will contribute to -
- Optimize Store Operations
- Increase store sales and revenue
- Enhance Customer Retention, Service and Satisfaction
- Quarterly improvement initiatives
- 100% Compliance of operational processes
Work structure
You will play a critical role in every aspect of COCO - FOFO & Growth Projects from resolving daily operational issues to driving availability, ensuring inventory levels & strengthening the automation of Demand & Sourcing plan. You will work closely with Supply chain Operations team, Sourcing/ Category Team, Data Science & Tech to deliver world-class consumer experience by ensuring continent availability of our assortment
Team which will operationally report to you - Sales & operations
Website - https://web.zeno.health/corporate/home