Join Our Team at Rancho BioSciences!
As we continue to grow, Rancho BioSciences is seeking motivated and passionate individuals to contribute to our dynamic and innovative team. We are dedicated to fostering a supportive, fast-paced work environment where employees are empowered to thrive both professionally and personally. If you're excited about collaborating in a cutting-edge field and making a meaningful impact, we invite you to apply for the role of
Sales Operations Manager.
Who We Are
Rancho BioSciences is a globally recognized leader in providing advanced services and products across data curation, governance, bioinformatics, and AI-driven analytics. Our expertise includes workflows and pipeline design, knowledge mining, target profile generation, and business analysis, all delivered with a steadfast commitment to innovation and quality.
We collaborate with research foundations, biotech companies, government labs, and academic institutions to enable breakthroughs in drug discovery, biomedical research, and precision medicine.
Our mission is to bridge science and healthcare, helping to transform raw data into actionable insights that drive new discoveries and improve patient care across the globe.
As a fully remote and rapidly growing global team, we are excited to expand and welcome talented individuals to help us shape the future of data science.
What You'll Do
As a Sales Operations Manager, you will focus on optimizing and maintaining the sales operations process to ensure seamless alignment between sales, marketing, and resource management. You will collaborate with leadership and cross-functional teams to develop accurate sales and revenue forecasts, leveraging tools like Salesforce to ensure high-quality, actionable data. Responsibilities include managing the CRM system, analyzing pipeline and utilization data, and driving continuous improvement initiatives to enhance team productivity and efficiency. Success in this role requires a strong background in sales operations within a services-based business, particularly in life sciences or biotechnology, and the ability to lead and influence across all organizational levels.
Day-to-Day Responsibilities include:
- Help Rancho get to a high quality, accurate sales forecast that can be updated in a seamless and transparent fashion. This includes ensuring the current instance of SFDC is fit for purpose and easy to use by the sales team. Ensure compliance with the sales team.
- Working with the Chief Commercial Officer and VP of Finance, ensure sales leads are fully translated into an accurate revenue forecast. Working as needed with other Rancho team members, ensure each project burn forecast is up to date and accurate on a weekly basis.
- Working with the Resource Manager, ensure utilization data are accurate and up to date, and consumable in an easy-to-understand format that, when tied with historic revenue, secure pipeline, and probability adjusted pipeline, allows us to make accurate resourcing decisions.
- Ensure consistent alignment of Sales and Marketing to optimize the sales process. Collaborate across the growing org to align operational requirements with overall company objectives. Lead continuous improvement initiatives to enhance productivity and efficiency across the technical team. Develop and implement new operational processes and ensure user adoption. Support change management by guiding the technical team through operational changes, ensuring smooth transitions and minimal workflow disruption.
What We're Looking For
Must Haves:
- Experience: Minimum of 5-7 years of experience in sales operations, with at least 3 years in a services-based business.
- Industry Knowledge: Experience in the life sciences or biotechnology sectors
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.
- CRM Expertise: Proficiency in CRM systems (e.g., Salesforce) and other sales technology tools. Strong understanding of Salesforce.com best practices and functionality.
- Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels.
- Leadership: Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
- Education: Bachelor's degree in business administration, marketing, finance, or a related field; MBA or equivalent experience is a plus.
Nice-to-Haves:
- Certified Salesforce Administrator strongly preferred.
What You Bring
- Sales Process Optimization: Design, implement, and manage scalable sales processes to improve sales productivity and effectiveness in a services environment.
- Sales Forecasting & Reporting: Develop and maintain accurate sales forecasts, performance reports, and dashboards to provide insights into sales trends, pipeline health, and overall performance.
- SFDC Management: Oversee the SFDC system to ensure accurate and up-to-date data, and leverage CRM tools to drive sales activities and strategies.
- Sales Analytics: Conduct detailed sales analysis, identifying key metrics and trends to support data-driven decision-making.
- Pipeline Management: Collaborate with sales leadership to monitor and manage the sales pipeline, ensuring that it aligns with business goals and service delivery capabilities.
- Utilization Management: Working with the resource manager ensure the utilization data are accurate and up to date.
- Sales Training + Onboarding:
- Manage Relationships and Connection across Commercial and Delivery Teams
Why You'll Love Working at Rancho BioSciences:
- We offer a variety of health and wellbeing benefits, including medical, dental and vision plans for you and your family that fit your lifestyle
- We offer financial wellbeing benefits, including a 401(k) with company match
- We encourage continuous learning and facilitate ongoing career conversations and coaching to support your continuous development
- We value work-life balance and understand the importance of personal time. That's why we offer Paid Time Off to relax and recharge, flexible working hours, and a 100% remote work environment
More about Us:
- Learn more about our Culture: https://ranchobiosciences.isolvedhire.com/pages/lifeatRancho/
- Follow us on social: https://www.linkedin.com/company/rancho-biosciences/mycompany/ |https://www.facebook.com/RanchoBioSciences
- Check out our Careers page for additional opportunities: https://ranchobiosciences.isolvedhire.com/jobs/
Rancho BioSciences is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable laws.
