Sr. Manager/Director, Deal Desk

SonarSource • Full-time • Austin, Texas, United States • $89.04k - $149.24k / year • 2m ago

Why should I Apply:

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

The impact you will have

Imagine this: you’re not just managing deals; you’re architecting the processes and building the global team that drives our company’s revenue engine. You’ll be part of a team of leading innovators within the RevOps team, reporting to our VP of Revenue Operations. You'll ensure our sales teams have the support they need to grow revenue. With a primary focus on quote-to-close, you’ll help shape our quote-to-cash journey, ensuring efficiency and excellence across the board.

The impact you will have

- Lead and Build:
- Global Team Leadership: Recruit, mentor, and lead a high-performing deal desk team that spans across time zones, cultures, and functions.
- Collaborative Culture: Foster an environment where team members feel empowered, heard, and equipped to excel.
- Forest and Trees: Ability to see and align with the big picture without compromising the details needed for the function.
Innovate and Optimize:
Build from the Ground Up: Define and refine quote-to-close processes within the larger quote-to-cash framework.
Be the Architect: Streamline workflows for global consistency while allowing for local flexibility.
Be Curious with Data: Use analytics to unlock trends, optimize strategies, and enable informed decisions - to report on state of the business as well as operating metrics.
Unlock Opportunities: Identify opportunities improve processes, management cadences, team dynamics that align with strategic growth and efficiency imperatives.

Partner and Align: Be the Bridge: Collaborate with Sales, Finance, Legal, and Product teams to shape deals that balance customer satisfaction with business goals. Advise with Empathy: Provide solutions that reflect an understanding of internal and external needs.
Drive Impact: High Decision-Making Authority: Make recommendations that move the needle, while aligning closely with the VP of Revenue Operations. Own the Outcome: Your leadership will be key in achieving faster deal cycles, improved efficiency, and better service levels.

On a daily basis, you will

- Experience:
- 7+ years in Deal Desk, Sales Operations, or Revenue Operations, with experience leading global teams and hands-on knowledge of quote-to-cash processes, especially quote-to-close.
Mindset:
Curious and data-driven: You love diving into insights to solve problems.
Empathetic and collaborative: You understand people as well as processes.
Proactive and decisive: You take initiative and move things forward.
Coach vs. manage: You know when to manage, and you know when to coach. You are also coachable and agile.

Skills: Strong CRM/CPQ experience (Salesforce expertise preferred).Financial acumen with knowledge of SaaS pricing and deal structuring. Expertise in designing and scaling quote-to-close workflows within a quote-to-cash ecosystem.

Why you will love it here:

Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.
We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!
We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).
We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.

We prioritize Diversity, Equity, and Inclusion:

At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.

We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

Please note that applications submitted through agencies or third-party recruiters will not be considered.

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Manager, GTM Business Operations

BigCommerce • Full-time • Austin, TX, US • 20h ago

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