Senior Revenue Operations Specialist

Zenchef • Full-time • Paris, Île-de-France, France • 1m ago

We are looking for a dynamic and motivated Senior Revenue Operations to join our team.

In this role you will build and optimize our funnel processes regarding acquisition and retention part. You will be instrumental in creating transparency and alignment across sales, marketing, customer success and finance ensuring everyone knows where to find the information they need to succeed.

What to know about us ❓

At Zenchef, we empower over 20,000 European restaurants. Our platform streamlines reservations, optimizes tables, and fosters lasting connections. With a suite of features that enhance the entire dining journey, we redefine experiences, turning first-time diners into loyal regulars. Our mission is to create memorable dining moments, and our vision is a restaurant industry where technology brings people to the table.

Our Values ️

Our core values—Craft, Thrive, and Heart—shape our journey. We are dedicated craftspeople, seamlessly blending ownership and hospitality, prioritizing quality, and continually evolving. Leadership, growth, and a long-term vision collectively steer our decisions, fostering an environment where everyone can flourish. Rooted in trust and compassion, we not only celebrate unity but also cherish the moments we share together.

Your opportunity ️

You would be the essential ingredient that completes our recipe.

As a Senior Revenue Operations , your contribution will add a unique touch to our global mix. Collaborating with sales, marketing, customer success, strategy teams, your skills will be the spice that enhances our offerings.

Day-to-day

Develop and implement funnel processes, definitions, and metrics that provide clarity and efficiency across the revenue team, ensuring consistent and transparent use of Salesforce and other tools.
Ensure the availability of accurate, timely data to inform decision-making, bring visibility to key performance metrics, and identify what's working and what isn't.
Manage and optimise our sales, marketing, and customer success processes within Salesforce, ensuring that processes are clearly defined, documented, and accessible to all teams.
Standardise and maintain clear processes, definitions, and guidelines, so that everyone across the organisation has full visibility on workflows and knows exactly where to find information, supporting operational alignment.
Collaborate closely with cross-functional teams, driving transparency and visibility around key metrics and processes, ensuring that teams can easily access and understand the data they need to improve performance.
Continuously optimize and enhance processes to drive scalability and operational excellence, proactively identifying opportunities for improvement, providing actionable insights to the revenue team, and fostering a culture of clarity, transparency, and best practices through training and documentation.

Job requirements

Experience in Revenue Operations, Sales operations, or Customer Success operations within a Saas environment.
Proven ability to optimize workflows and implement cross-functional processes.
Strong analytical and reporting skills, with proficiency in tools such as Tableau, Looker or similar.
Expertise in CRM systems (Salesforce required)
Exceptional communication and collaboration skills, with a proven ability to influence stakeholders.
A proactive, hands-on attitude and a commitment to continuous improvement.
Fluent in English

Process

Talent Tasting with a Talent Acquisition Manager: Savor an initial meeting, where our Talent Acquisition Manager samples your unique skill and aspirations.
Team's Culinary Encounter: Engage in a meet & greet with your future team, where your expertise is savored like a well-crafted dish, ensuring a perfect flavor fit.
Business Case or Technical Recipe: Tackle a business case or technical interview, showcasing your ingenuity in real-world scenarios with your hiring Manager.
Perks & Benefits