The Customer Deal Desk leads and manages the contracting process end-to-end for strategic, complex transactions that meet regional criteria requiring CDD involvement. The Customer Deal Desk Team is responsible for supporting the North American sales teams from Enablement, Quoting, Approvals, contracting through to Booking and Provisioning as part of the Quote to Cash process. The CDD Specialist will report to the Manager, Customer Deal Desk and will be responsible for providing high quality, responsive support to Oracle’s North American Sales teams.
The CDD Specialist sets the overall direction for his/her assigned managed deal(s) and is responsible for the successful execution of the contracting process, ensuring consistency and adherence with Oracle strategy, commitments and goals as well as compliance with Oracle policies and procedures.
The CDD Specialist facilitates and co-coordinates discussion amongst Sales and multiple Oracle functional stakeholders (i.e. Collections, RevRec, Finance, Legal, OFD, Business Practices, Migrations, Order Management, etc.) to reach agreement on contracting terms in order to solve complex contracting and quoting scenarios and meet the specific needs of their assigned FBE (Facilitated Buying Experience) deal(s).
Career Level - IC3
The Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The Deal Specialist follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk. The Deal Manager leads and manages the contracting process end-to-end for strategic, complex transactions that meet regional criteria requiring Deal Manager involvement. The Deal Manager sets the overall direction for his/her assigned managed deal(s) and is responsible for the successful execution of the contracting process, ensuring consistency and adherence with Oracle strategy, commitments and goals as well as compliance with Oracle policies and procedures. The Deal Manager facilitates and co-coordinates discussion amongst Sales and multiple Oracle functional stakeholders (i.e. Deal Specialist, RevRec, Finance, Legal, OFD, Business Practices, Migrations, Order Management, etc.) to reach agreement on contracting terms in order to solve complex contracting scenarios and meet the specific needs of his/her assigned managed deal(s).
