✨ Join Toon Boom – Where Creativity and Technology Meet!
For over 30 years, Toon Boom has been the global leader in 2D animation software, trusted by top studios like Disney, Fox, and Netflix. With innovation at our core, we empower creatives worldwide to bring their stories to life.
🌍 Work Location
Our office is located in Montreal, Quebec, Canada. We are seeking candidates based near Montreal to support our hybrid work model, with at least 2 days per week in the office required on Tuesdays & Wednesdays.
📢 Hiring Status
We are actively hiring for this role! Every application is carefully reviewed, and we will get back to you as soon as possible. Thank you for your patience—our dedicated HR team of one is working hard to respond to everyone.
🤩 What you'll do
As our Sales Operations Manager at Toon Boom, you will drive efficiency and productivity within the Sales Team. Reporting to the Senior Director of Revenue Operations, you will optimize processes, enhance visibility into sales performance, and serve as the standard-bearer for data accuracy. You will collaborate with internal teams and external partners to streamline operations, track objectives, and support team growth.
Your Key Responsibilities:
Sales Performance & Reporting
- Own the health, tracking, and visualization of key performance indicators (KPIs) through robust sales performance dashboards.
- Monitor key metrics and ensure visibility into pipeline health, sales performance, and incentive programs for strategic decision-making.
- Deliver polished, presentation-ready insights to executive leadership.
- Support the development and continuous improvement of reporting tools, including quarterly business reviews.
Process Optimization
- Proactively identify bottlenecks in sales processes and recommend actionable improvements.
- Collaborate with revenue management to drive process consistency, quality, and adoption across the team.
- Foster a culture of continuous improvement within the revenue organization.
CRM & Technology
- Serve as the primary administrator and optimizer of the CRM and tech stack, including Salesforce, Gong, and emerging AI tools.
- Ensure data integrity and accuracy across Salesforce and all connected systems, partnering with the RevOps Analyst on forecasting functions.
- Drive adoption and compliance with system standards across the revenue organization.
Cross-functional & Strategic Support
- Partner with internal teams and external partners — including channels, agents, and resellers — to align revenue processes with business goals.
- Support sales enablement through ongoing training, education, and resources for the sales teams.
🎯 What you'll need
- You have at least 3 years of experience in Sales Operations, preferably in SaaS.
- You have strong proficiency in revenue tools like Salesforce, Gong, as well as Excel, — plus a willingness to leverage AI tools to drive team efficiency
- You have experience working with sales channels, agents, and resellers.
- You can navigate ambiguous, unstructured problems and turn them into clear action.
- You have a sharp eye for detail — every report or presentation you hand to leadership is polished, accurate, and error-free.
- You are highly organized and can manage multiple projects simultaneously without sacrificing quality or missing deadlines.
- You excel at stakeholder management and building strong, lasting relationships.
- You can confidently translate raw data into compelling business narratives for senior audiences.
🤩 What we offer
At Toon Boom, we prioritize work-life balance and comprehensive benefits for our team. Here’s what you can expect:
- Generous Time Off: Enjoy 14 statutory holidays, a holiday break between Christmas and New Year, and start with 3 weeks of vacation per year.
- Health & Wellness: Enjoy group insurance from Day 1, including virtual healthcare services, plus a $2,500 annual allowance for mental health support.
- Support Through Life’s Challenges: Our Employee Assistance Program (PAE) is here to support you through life’s ups and downs.
- Personal and Sick Days: Take care of yourself with 10 personal and sick days per year.
- RRSP Contributions: Secure your financial future with our competitive RRSP plan. We offer an employer match of up to 6% after 90 days of employment.
- Work Flexibility: Benefit from a hybrid work model with flexible hours that fit your lifestyle.
🤝 What to expect during the recruitment process
At Toon Boom, we believe in a transparent and respectful experience. Here’s what to expect:
- HR Interview: If there’s alignment, we’ll schedule a video call to discuss your background and answer your questions.
- Meet the Team: Next, you’ll meet your manager and key team members to learn more about the team.
- Accessible and Inclusive: We are committed to a fair and accessible process. Let us know if you need any accommodations.
🩷 Embracing Diversity & Inclusion
At Toon Boom, we embrace diversity in its fullest form. Our commitment is to create a safe and inclusive environment where everyone can bring their whole self to work. We believe in the strength and innovation that come from diverse experiences and perspectives.
