Are you a strategic leader with a passion for operational excellence? At SIXT, the Director of Rental Operations plays a pivotal role in driving performance across the region. In this high-impact role, you’ll lead business-critical initiatives, partner with underperforming locations, and help shape the future of our leadership pipeline. You’ll bring expertise in operations, talent development, and strategic execution — and be part of a team that’s transforming mobility every day, with a salary of at least $115,000 plus an annual bonus of $75,000 paid out monthly. Apply now!
- You drive revenue growth by improving IRPD performance, optimizing fleet utilization, and managing non-revenue operations efficiently.
- You lead and develop high-performing teams by coaching managers, addressing performance gaps, and building a strong leadership pipeline.
- You deliver a premium customer experience by ensuring service excellence, handling escalations, and maintaining high standards across all locations.
- You execute operational excellence by managing the Daily Game Plan, ensuring PCI compliance, and monitoring key regional KPIs.
- You lead process improvements and support regional growth by identifying underperformance and implementing strategic solutions.
- You oversee risk and security by enforcing fraud prevention, improving labor efficiency, and upholding operational standards
- Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years' work experience without a degree, including 2 years as a manager in car rental) of relevant experience.
- Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities.
- Organization and Customer Service You are highly organized and have excellent customer service skills.
- Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts.
- Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
- Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
- Branch Bonus Plan Participate in a performance-based branch bonus plan
- Employee Assistance Program Access support whenever needed through our Employee Assistance Program
- Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
- Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
