At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Oracle customer at PwC will specialise in providing consulting services for Oracle customer relationship management (CRM) applications. Working in this area, you will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of Oracle CRM applications. Your work will enable clients to optimise operational efficiency and achieve their strategic objectives.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Role / Job Title
Senior Associate
Tower
Oracle
Experience
6 - 10 years
Key Skills
Oracle CPQ
Educational Qualification
BE / B Tech / ME / M Tech / MBA
Work Location
India
Job Description
- Must have technical hands-on experience in Configuration, Commerce, Document Designer, Workflow Approvals, Email Templates, Steps, BML, Commerce and Configuration Layout Design, BOM, Asset Based Ordering(ABO).
- Must have hands-on experience with CPQ Administrative activities like Environment Setup, Data Table Management, File Manager, User and Group Management, Parts Creation, Code Migration, Cascading Style Sheets (CSS).
- Experience with integrating CPQ to third party systems using SOAP/REST APIs.
- Expertise in troubleshooting/debugging issues and identifying/documenting the Root Cause Analysis(RCA)
- Adhere to best practices around code, ticket tracking etc during the course of assignment.
- Coordinate with onshore/offshore teams, manage personal task assignments, and take ownership of assigned deliverables.
- Ability to engage with Business and Stakeholders to drive business requirements work
- Drive Requirement Analysis and Feasibility Study
- Drive, Phasing, Scoping and Prioritization
- Create User Story and Acceptance Criteria
- Conduct CRP / UAT / SIT and user trainings independently
Managed Services - Application Evolution Services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients’ better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.
As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective
