At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array
of teams to help our clients implement and operate new capabilities, achieve operational efficiencies,
and harness the power of technology. Our Application Evolution Services team will provide you with the
opportunity to help organizations harness the power of their enterprise applications by optimizing the
technology while driving transformation and innovation to increase business performance. We assist
our clients in capitalizing on technology improvements, implementing new capabilities, and achieving
operational efficiencies by managing and maintaining their application ecosystems. We help our clients
maximize the value of their Salesforce investment by managing the support and continuous
transformation of their solutions in areas such as sales, service, marketing and customer relationship
Management.
Minimum Degree Required (BQ) *:
Bachelor’s Degree
Degree Preferred
Bachelor's degree
Required Field(s) Of Study (BQ)
Preferred Field(s) of Study:
Computer and Information Science, Management Information Systems
Minimum Year(s) of Experience (BQ) *: US
Certification(s) Preferred
Minimum of 3 years of experience
Salesforce.com certifications: Certified Administrator or Certified Developer
Preferred Knowledge/Skills *:
Demonstrates Some Level Of Abilities And/or a Proven Record Of Success As Both An Individual Contributor And Team Member As Follows
- Strong working knowledge of sales processes.
- Provide expert guidance on product modeling and CPQ best practices
- Develop and maintain technical product solutions within the CPQ environment
- Assess current business processes, pain points, and future requirements.
- Articulate how Salesforce and CPQ can address gaps and optimize processes.
- Strong understanding of Agile/SCRUM methodologies
- Conduct thorough analysis to elicit, document, and prioritize business requirements.
- Possess a deep understanding of Salesforce CRM capabilities.
- Manage individual CPQ-focused tracks within Business Applications transformation
- Become an expert on best practices and how the client implements business systems including creating workflow, reports, and dashboards
- Gather and analyze business requirements and critical data elements across functional areas
- Serve as an expert in CPQ configuration and guide team members in configuration decisions.
- Deliver recommendations for business process improvements and implement recommendations.
- Salesforce and CPQ (Configure, Price, Quote) developers are responsible for designing, developing, testing, and implementing Salesforce and CPQ solutions to improve business operations and enhance customer experience.
- Designing and developing Salesforce solutions using Apex, Visualforce, Lightning components, and other technologies.
- Integrating Salesforce with other systems, such as ERP systems, marketing automation systems, and payment gateways.
- Troubleshooting and resolving technical issues related to Salesforce and CPQ.
- Providing technical expertise and guidance to business analysts, end-users, and other team members.
- A Salesforce and CPQ developer, one must have a strong understanding of Salesforce and CPQ technologies and experience in software development.
- Strong communication and problem-solving skills
- Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.
- Ensure Salesforce implementations comply with industry standards and security protocols.
- Experience with REST/SOAP APIs (XML, JSON).
- User Interface: LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery, AJAX.
- Possess strong communication skills to effectively convey complex technical information to non-technical stakeholders.
- Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
- Escalation/Risk management.
Additional Information
- Experience Level: 3 - 5 years
