Business Operations Coordinator

Johnson Controls • Didcot, England, United Kingdom • 3m ago

Job Description

What you will do

As our Business Operations Coordinator, you’ll be the key contact for top clients, ensuring every interaction is smooth and professional. You’ll connect the dots between clients and internal teams, keeping projects on track and expectations aligned. From meetings and updates to budgets and payments, you’ll stay on top of every detail—building strong relationships and making sure clients feel supported every step of the way.

What we offer

Competitive Salary: Reflecting your skills and experience.
Generous Leave: 25 days of annual leave plus Bank Holidays
Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total entitlement to the equivalent of 35 days.
Comprehensive Benefits: Including a pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
Exclusive Discounts: Enjoy savings with high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
Career Development: Access to extensive training and advancement opportunities.

How you will do it

Provide regular, clear updates on project progress, key milestones, and next steps
Organise and document client meetings with actionable follow-ups
Turn client requests into clear tasks for the internal team
Keep track of project budgets, costs, and invoicing
Support the creation of quotes, proposals, and financial summaries
Reconcile financial data for client and internal reporting
Balance customer needs with business goals and delivery timelines

Required

Proven experience in a client-facing role (e.g., Account Coordinator, Project Coordinator)
Strong background in project coordination or administration
High financial literacy and comfort working with numbers
Skilled in using Sage and Microsoft Office tools (Excel, Word, Teams, SharePoint)
Excellent communication and relationship-building abilities
Top-notch attention to detail and time management
Commercial awareness to balance customer needs with business goals
Ability to explain complex details clearly and professionally

Preferred