At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Job Title: Salesforce Functional BA Revenue Cloud (CPQ Billing) - Senior Associate
Job Level - Sr. Associate
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively
supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business
Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive
services to support client engagements through enhanced quality and innovation. You’ll also
participate in dynamic and digitally enabled training that is designed to grow your technical and
professional skills.
As part of the Salesforce Consulting team you will serve as the functional subject matter
specialist for Salesforce Revenue Cloud, driving end-to-end quote-to-cash transformation
initiatives. As a Senior Associate, you will leverage your knowledge to bridge business needs with
technology capabilities, making sure the delivery of scalable and optimized solutions while
mentoring junior team members and building meaningful client relationships.
Responsibilities
- Serve as the functional authority for Salesforce Revenue Cloud
- Drive thorough quote-to-cash transformation projects
- Align business requirements with technology solutions
- Mentor junior team members to enhance their skills
- Build and maintain sturdy client relationships
- Confrm delivery of scalable and optimized solutions
- Analyze and address client needs effectively
- Collaborate with cross-functional teams for project success
What You Must Have
- Bachelor's Degree
- 4 years of experience as a Functional BA in Salesforce ecosystems
- 2 years of hands-on experience with Salesforce Revenue Cloud (CPQ and/or Billing)
- Oral and written profciency in English required
What Sets You Apart
- Bachelor's Degree in Technology preferred
- Demonstrating hands-on experience with Salesforce Revenue Cloud
- Excelling in quote-to-cash process understanding
- Leading requirements gathering sessions with stakeholders
- Writing clear user stories and functional specifcations
- Collaborating effectively in Agile/Scrum environments
- Managing stakeholder relationships with distinction
- Supporting data mapping and integration needs
