Position Summary:
We are seeking a detail-oriented and proactive professional to serve as the primary liaison between our manufacturer sales representatives and Fire-Dex. This role will be responsible for managing and streamlining communications, maintaining accurate data in Salesforce, and overseeing a variety of administrative functions, including contract management. The ideal candidate will possess strong organizational skills, a collaborative mindset, and the ability to navigate cross-functional priorities.
Key Responsibilities:
Salesforce & Communication Support
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Serve as the central point of contact between manufacturer sales representatives and Fire-Dex.
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Maintain accurate, up-to-date records of communications, opportunities, and sales activities in Salesforce.
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Monitor and track sales pipeline progress, ensuring all relevant data is properly documented.
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Generate and distribute Salesforce reports and dashboards to relevant stakeholders.
Bids & Contract Management
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Conduct detailed review of bids to analyze compliance with technical specifications and to validate alignment with project requirements.
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Coordinate with internal teams to ensure compliance with contractual terms.
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Prepare supporting documentation for contract proposals.
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Track contracts, amendments, and renewals to ensure compliance.
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Maintain organized contract files and records for quick retrieval and reporting purposes.
Administrative Support
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Support project coordination efforts across teams.
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Maintain internal databases, contact lists, and shared resources.
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Provide general administrative support as needed to ensure smooth daily operations.
Qualifications:
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Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience) preferred.
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2+ years of experience in a liaison, administrative, or coordinator role—preferably in a manufacturing or sales environment.
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Proficiency in Salesforce CRM preferred.
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Strong organizational skills with excellent attention to detail.
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Effective written and verbal communication skills.
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Ability to manage multiple priorities in a fast-paced environment.
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Ability to understand and interpret technical data and specifications
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Possess a strong sense of urgency, follow-through, and diligence, including meeting deadlines and can remain organized with and keep track of multiple sources of information and data
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Preferred Skills:
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Experience with Salesforce.
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Familiarity with manufacturer–sales representative relationship dynamics.
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Knowledge of supply chain or manufacturing processes.
Benefits Include:
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Competitive salary pay
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Profit sharing bonuses based upon company success
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Health, dental, and vision insurance
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Paid time off and parental leave
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Attendance incentive to earn money and additional time off
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401(k) with matching, life insurance, EAP, discount programs and other perks
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Fulfillment about your work and this industry because it is impactful
More About Us:
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Our values include fun, integrity, respect, and excellence = FIRE!
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Headquarters in Medina, OH (in between Cleveland and Akron)
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40 plus years in business
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Multi award-winning organization – including multiple repeat recognition as a Top Workplace by NorthCoast 99, INC 5000, Family Business Achievement Awards, Smart Culture Awards, Cascade Business Growth Awards and Weatherhead 100!
How to Apply:
www.firedex.com/employment or
Submit resume to: hr@firedex.com
Learn more about our culture and team! Find your work passion with the Fire-Dex family: https://www.youtube.com/watch?v=zh-cq2r1xyU
Equal Opportunity Employer (EOE)
Salary: 52,000-62,500
