Orum is making sales human again through conversations. We are an AI-driven, live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time - all while having fun and not burning out. We are beyond excited to hire an empowered, remote-first community to support Orum's next growth phase!
Our Mission is to accelerate sales teams by empowering salespeople to achieve more.
Our Vision is to be an iconic company that makes work more human, meaningful, and connected.
About the Role
The Director of Revenue Operations is both a builder and operator, responsible for ensuring the accuracy and scalability of Orum’s revenue infrastructure. This leader will balance hands-on auditing and reporting with the design of scalable systems and processes that connect GTM execution with Finance. Acting as both a doer and a scaler, the Director will personally validate bookings, ARR, and deal data for accuracy, while also driving long-term improvements in systems governance, capacity modeling, and commercial policy execution. This role is critical to ensuring that every dollar of revenue is captured, tracked, and forecasted with precision, enabling Finance and GTM leadership to operate with confidence.
What you’ll do:
Own and govern revenue systems and processes across Salesforce, CPQ, contracts, and ARR tracking to ensure accuracy and scalability.
Drive data integrity across GTM and Finance by overseeing system integrations, auditing routines, and recurring reporting packages.
Partner with Finance to reconcile bookings, ARR, and revenue data, building dashboards and frameworks that scale while personally QA’ing outputs.
Lead revenue and capacity planning by consolidating GTM inputs, modeling ARR and bookings trends, and aligning with corporate forecasts.
Oversee Deal Desk operations, including approval workflows, pricing exceptions, and commercial policy compliance.
Lead cross-functional initiatives to streamline quote-to-cash processes, reduce operational friction, and enable stronger financial modeling.
Act as both strategist and operator: identify issues, implement solutions, and scale repeatable processes.
Serve as the escalation point for system or process issues impacting deal flow, contracts, or revenue tracking.
What we’re looking for:
7+ years of experience in Revenue Operations, Finance Operations, or a related field within high-growth SaaS or B2B environments.
Deep expertise in Salesforce and CPQ administration, governance, and integrations with Finance systems.
Strong background in revenue reporting, forecasting, and capacity modeling.
Proven track record in auditing, QA, and ensuring accuracy of high-stakes financial data.
Excellent communication skills, with the ability to influence and partner across GTM, Finance, and leadership teams.
Nice to have:
Experience supporting Deal Desk operations and commercial policy oversight.
Familiarity with BI tools (e.g., Looker, Tableau) for reporting and dashboard creation.
Comfort working in ambiguous, scaling environments.
Highly analytical, detail-oriented, and proactive problem solver.
Orum Is An Equal Opportunity Employer
We're committed to continually adding to our diverse team that represents various backgrounds, perspectives, and skills. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability, you may contact us at hr@orum.com. In short, we want you to join in on the ride if you're talented for one of our roles, with no other qualifiers.
Compensation Range: $160K - $190K
